My caterer started off like she was very helpful and willing to do all these extras for me that I never asked for. We tried her food at the taste test and it was wonderful. We paid her in full a year in advance for our wedding at that time she said nothing about a tip or gratuity included in the bill. Then it started going down hill. When we had to change locations from a friends pull barn to our back yard. She then told me I would have to pay her extra to rent a kitchen. Why? the original location did not have a kitchen-she said she was going to set a kitchen up there and that she couldnt in our back yard. Well then she decided to cook in our kitchen and that she wouldnt charge us. Okay fine. Then we had a meeting scheduled a month before our wedding to go over final details. She never showed up-I called her and she said she forgot so we had to reschedule for the next weekend! Finally had our meeting and she said that she was cooking the food in roaster mostly and that is fine we set up extra tables in our kitchen for her to have space for them. At that time my fiances mom even asked if she had enough and she said yes. Everything seemed fine but right before she walked out the door she pulled me aside and said that she expected a 20% tip the night of the wedding. that meant I would have to tip her $500! I told her I would tip her after the wedding and left it at that. So two days before my wedding she called me to tell me I had to provide her with 2-3 more roasters and that she had leftover garlic bread from another wedding and wanted to switch out my corn bread muffins with those at no extra charge! I told her paid for the muffins and I wanted them and then I had to call neighbors and family for roasters. So day of wedding she shows up an hour late-causing me to be late for my hair appt. She also forgot salt and pepper and a coffe maker- my mom had to call around for one at last minute. I am super peeved with her and I dont feel I should tip her anything let alone $500- I dont know what to do- I am completely floored with her behavior. At the end of the night she tried to take our leftover desserts home with her-which she did not provide- I bought my own drinks, pop, dessert ect. I just dont know what to think-any opinions?