We're starting to write some reviews for our vendors. Everyone really went above and beyond for us and we couldn't be happier. I have a quesion about something that happened with my DJ though.
The DJ we hired (let's call him Bill Smith) owns the company. It's called BIll Smith's DJ's. He's the one we delt with from 7 months ago when we hired him all the way up to the Wednesday before the wedding when he called me to confirm everything. We asked him a few times at the beginning of the process if he would be our DJ on the actual day, and he said yes, and that was one of the cornerstones of his company.
Wedding day comes...and DJ Frank shows up. No call, no email, no text, no nothing from Bill. Now, DJ Frank did a terrific job. He had all of the songs correct, he played everything on my must play list, he was a great emcee, he kept the crowd going, and I got a ton of compliments on him. He came into the bridal room to introduce himself and the start of the reception and I asked if Bill was sick. He just shrugged and changed the subject. We gave him a healthy tip and our thanks at the end of the night but he left in a hurry when I brought Bill up again.
So do I write that in our review? I would totally hire this company again, and I'm certainly pleased with the service Frank provided us, but I do think it was unprofessional of Bill to just not let us know he was unavailable and would be sending someone else. I don't want to give a bad review though.