Sears Registry- RANT

[Deleted User]

If anyone hasn't registered yet, let me take a few minutes to highly highly advise against registering at Sears...

FI and I just moved into a new house so were excited to register somewhere that we could get garden supplies and tools on top of the regular pots and pans and sheets... Sears was the only place that we could find that let you put those kinds of things on your wedding registry...so we registered there...

From the very beginning it was a cluster. They could barely find anyone at the store that knew how to set up a registry and when they did, she barely knew what she was doing. After friends and family told me they could only search for my name and not his, I had to call and get all of that straightened out... that was annoying but not that big of a deal...

But now we are getting wedding presents and people are calling us ahead of time to tell us that they won't let them sign their names to the wedding gifts. Apparantly they use a lot of third party stores and ship straight from them. Tuesday we got a gift with no name on it (and no one called to tell us about it)... I just spent 45 minutes on the phone with 3 different people from Sears and no one can tell me who sent it... so now I have no idea who to send a thank you note to? I am absolutely mortified at the thought of not sending someone a thank you note for the gift they sent because I have absolutely no clue who sent it...

Anyway... just wanted to give everyone a heads up...maybe other people had a different experience, but mine was not a good one.

laurenclaire1386

We got a set of pots and pans that was on our Sears registry and because they won't let names get attached to them, we never did find out who gave it to us So someone out there probably thinks I'm a giant jerk for not sending a TY note, but we never could (and we tried every way possible) figure out who sent it.

hlq2011

You should post this on registering and gifts, JLil.  I know the girls over there are always looking for advice on where to/not register.

That sucks.  Have you tried asking both your parents and FI's, to see if maybe they know?  At the very least, maybe it'll get back to them when someone doesn't get a thank-you?

doctabroccoli

Yeah, we have a Sears registry just for some tools and stuff (it's FI's "man" registry), and it's pretty friggin ghetto, not gonna lie.  Then of course our other two are Crate and Barrel and Williams-Sonoma which are just 100% awesome in terms of ease of use and consistent stock, so there's that, lol.

Meg1036

My mom gave a gift off the Sears registry once, and she complained about not being able to put who it was from on it.

So she sent a separate card, and on the card noted she had gotten them a gift.  The bride and groom missed the note, and my mom never got a thank-you note until she called to inquire if they received the gift.

My mom was embarrassed, the bride and groom were embarrassed, and it was a big situation all around.

ETA:  A bad situation, not a big situation.

doctabroccoli

We've only gotten two gifts from the registry since it only has a few items on it.  A gift we got that wasn't giftwrapped luckily had the sender's name on the box it got mailed in on the "from" line.  Otherwise, we wouldn't have known who it was from.  The other gift was gift wrapped and had one of those little typed cards on it.

aragx6

That sucks, but after twice over the last several years having tried to order something from their website and having massive problems, I'm not particularly surprised. I put up with that shiit in 1997, but it's not like the internet is some new-famgled contraption now. GET WITH THE PROGRAM SEARS.

MattsPenguin

Aragx reminded me of a random story:

Back in the day (when I was like 3), we were ordering new couch cushions through Sears.  My parents were having a lot of issues and it was a PROCESS.  A little while after that, my mom announced that we were going to Sears (for a totally unrelated reason).  I then asked my mom "Oh, are we going to have a little chat with them?" 

I haven't been to Sears too much, although we did buy our TV there and I enjoy that you can buy Lands End clothes in their store (especially swimsuits).

Sorry about the issues with the registry.  And I complained when Macy's wouldn't put the sticker with the gift message on the actual card!  I have it easy.

HandBanana

I had a similarly difficult experience with Carson's (Bon Ton, Boston Store, Bergner's, etc.)  No one knew how to do Bridal Registy.  Then, our entire registry got deleted.  I will say though that they gave us a really awesome planning binder though. We ended up ending that registry and going with Macy's.

I'm sorry you are still dealing with them.  That just sucks.  Mystery gifts are horrible.