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OMG The Dress Store Called

So I don't know if some of you remember but I had a horrible experience purchasing my gown.  Long story short I'm typically a size 6 and most wedding gowns that I tried on in a 10 fit me perfectly.  They were suggesting that I buy a size 16!  And basically left me at the checkout counter crying because I didn't know what to do.  Not only that but Kenneth Pool only has sample gowns in size 8 and the 8 fit me perfectly though my hips and waist....so basically the dress that they wanted me to buy would have to have major alterations.  On top of everything the dress was nearly $5k.....it wasn't like I was spending $1k on it.So I posted a yelp review saying how horrible of an experience I had:http://www.yelp.com/biz/marina-morrison-san-franciscoI'm the 2nd one downAnd the manager of the store called me yesterday!!!  Not really sure what I'm going to say but I'm planning on calling her at some point today. On the VM she left she said she was hoping to talk to me about my yelp post!!!

Re: OMG The Dress Store Called

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    edited December 2011
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    edited December 2011
    Wedding dresses are sized wierd, I am a street size 4 and my dress was a 10. I didn't need any alterations beside the length. What did u end up doing. If you didn't buy the dress I wouldn't call her back.
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    meredithl618meredithl618 member
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    edited December 2011
    Did you end up purchasing from them? She's either calling to get angry about the post or try to help you in some way to fix the issues that they had. Idk what you should do... sorry! Probably just call her back and tell her that you have the right to post a review of your experiences.
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    edited December 2011
    I'm confused...most bridal dresses run several sizes bigger than your street size, this is quite normal w/dress shopping.  Especially if you're more gifted up top you're going to have to order a much larger size to get one that fits you everywhere.  Was the reason you gave the bad review because you didn't have the same girl helping you or you thought they sized you incorrectly.  IMO I'd rather have my dress be too big vs too small and not have a dress.
    image
    image Ellie and Morgan
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    edited December 2011
    Definitely keep us posted! If she is unpleasant about your review that only adds more validity to your post. I hope that you get your dress in and are so happy with it that all this is forgotten! When is it due to arrive and what size did you end up going with? If you do need alterations, after all this unpleasantness with the dress store, I think I would try to find some other place to have it done. Good luck!!
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    edited December 2011
    I just read your yelp post and it answered my questions. Again, I'm really sorry you had such a rough experience. That's not what buying your wedding gown should be like! Update us on the situation once you've spoken with the shop.
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    edited December 2011
    They only have size 8 to try on in all their dresses and it was too small and I knew that I would need to go up 1-2 sizes but I didn't really know what size I would be....they took my measurements which the measuing tape was hanging off of me and said I should order a size 16....I ended up ordering a size 14 but really think I'm probably a size 12....they made me sign this form stating that according to their measurements I'm a size 16 and that is the size that they are recommending me to buy. I didn't want to order a size 10 though and be screwed that it wouldn't zip up through my bust....I really should have probably ordered a size 12
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    edited December 2011
    I ended up purchasing the 14 which is proabably going to be too large.....All the other wedding gowns I tried on in a size 10 at other places fit me perfectly....I'm aware that they are different designers but my whole issue is the sample size 8 fit me perfectly though my hips and waist and was a little too small in my bust....leaving me to believe that 8 sizes larger means the dress will now be significantly too large though my waist and hips and probably too large in my bust
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    edited December 2011
    Gotcha - for a couture dress shop like that they should have an onsite seamstress that can walk you through step by step and explain everything.  My experience was the opposite - I bought a dress that was too small at the top and they had a seamstree come out and say they could order more material from the designer and they can do this and this and this to the dress no problem.  I'm suprised they wouldn't have someone like that onsite to help you.  Especially when you're spending 5K on a dress.
    image
    image Ellie and Morgan
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    momofaydenmomofayden member
    First Comment
    edited December 2011
    It sounds like they talked you into buying a dress that was way to big so they could charge you for lots of alterations.  If the 10 fit you perfectly I am confused as to why you would buy 2 sizes bigger?
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    edited December 2011
    Because gowns that have been tried on several times are typically a little stretched. A brand new 10 might very well be too small, so a size 12 or 14 would probably be closer to the right size for her to order.I'm glad that the owner contacted you. Hopefully, she'll work with you to rectify the situation & make you a happier customer.
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    edited December 2011
    I never got to try on a size 10 or 12 which is my whole issue....Kenneth Pool only has sample dresses in size 8 and the 8 was too small.  So I couldn't even try on a different style in like a size 10 or 12 they are only available at the store in an 8.
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    momofaydenmomofayden member
    First Comment
    edited December 2011
    I am surpised to hear a wedding dress can stretch out so badly that if you ordered that size in a new dress it wouldn't fit. Especially an expensive dress at that, which is made with nice, pricey materials.  If you tried on a 10 in other designers and it fit you perfectly, then I would go with that size in this one.  They may be ordering a large size to fit the girls but you could use a bra that minimized them if the 10 was snug over having to pay to have the dress taken in 6 sizes.   I am a 10-12 in real life and I am measured at a 14 in every designer I have tried on.  If someone told me to order a 16, I would know right away they couldn't measure and were trying to hit me up with major alterations cost. 
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    edited December 2011
    I can vouch for sample dresses stretching..even nice, expensive ones.  I bought a Reem Acra gown and tried a sample in a 10.  Even though the sample fit nicely, the store suggested I order a 12 due to measurements...and they were completely right.  When the 12 came in, I needed some alterations in the bust and it was ever so slightly snug through the hips.  It's fine now but the 10 probably would've been too tight.  HTH.
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