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totally disappointed(Long)

In my invitations! I was recommended to someone on here for custom invitations and it was a totally horrible experience. I gave this person the money back in july and didnt recieve my invites until yesterday! When I recieved the invites, I was suppost to have 100 of invites, outer envelopes, rsvp cards, rsvp envelopes, and maps for the church. I was also suppost to have my address printed on the outer envelopes and rsvp cards. When I counted everything to make sure we were good, I was missing so much things.

To top it all off, the custom invitation I wanted and was promised didnt even get fulfilled! I contacted this person and she said she would send me the missing items even though she knew everything was in the box correctly but she wont switch the actual invite because she said its what I wanted.......

Sorry for the long vent.... Just trying to figure out what I can do that doesnt require me to pay for another invitation..... I know people just look at the invite and throw it away after the wedding but I will have mine forever and know it wasnt the one I wanted

Re: totally disappointed(Long)

  • G&G2010G&G2010 member
    100 Comments
    edited December 2011
    Do you have a written contract, invoice or receipt that details your order? Did you pay with a credit card? Maybe you can dispute the charge. When is your wedding? Do you have time to order new ones from someone else? You probably only need about 3 weeks.

    What's different about the invite you envisioned vs. the one you got? Ask a few friends their opinions; maybe it's not as bad as you think. Yes, people throw out the invites, but if they are important to you, you should get what you wanted.

    I hope it works out for you.  
  • NJhousewife22NJhousewife22 member
    500 Comments
    edited December 2011
    Not sure I have any suggestions, but just wanted to say sorry you had a bad experience! HUGS
  • StefaniBelStefaniBel member
    Third Anniversary 100 Comments
    edited December 2011
    Sorry for your bad experience.  I hope you will be able to fix it without much trouble.
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  • edited December 2011
    Everyone I showed them too say they look nice but It just keeps running in my head that there not the ones I wanted! I just thought by going to someone to custom make them they would be perfect but I dunno... I basically Just fixed all my problems with them this past weekend for the address labels..... But, I am still waiting for her to send me all the ones I was missing.....

    Thanks girls for the support!
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