I know your rings are from Blue Nile and I posted awhile back asking about where I could get a good cleaning for my Blue Nile e-ring because most stores will only do a quick polish since they don't want to be held accountable for any potential damage that could occur. I think the only feedback I really got was to just go into the mall and hope for the best at any of the various jewelry stores.
However, I contacted Blue Nile the other day because I really want my e-ring to get cleaned and inspected and to have the prongs tightened before my wedding and they said they do all of that free of charge. I'm not sure why I didn't know that and why they never sent FI information about it when they sent him the ring to begin with, but I was thrilled when they told me.
In case you didn't know about it either, all you have to do is call their customer service number, set up the "appointment" and specify exactly what you want done, and then ship it to them. It sucks only because you have to pay to have it shipped to them, but everything else is free and if you do it just once every 6 or 12 months it's really not that big a deal.
Just wanted to let you know in case you've been as clueless as I have! :-)
