I am so upsent right now and really need to VENT!!!
In January, I went to the Hathorne CC bridal show. Felicias had a booth set up and I began talking to the woman from Felicias about the fuschia organza overlays they had on display there. She was really excited to tell me about a special they were running on the table overlays and explained that normally they are $15 a piece to rent but if I were to give them a deposit by March 10, that they would be $10 each. I thought perfect!! She then went on to explain exactly how the rentals work and that they would personally coe set them up the day of the wedding etc. (at this point, I again confirmed the $10 price with her since it seemed kind of cheap seeing as they would come and set them up and everything, bu OK..she reassured me that $10 was the price with a deposit before March10)She suggested I make an appt to go to their store in Fall River where the girls would set up sample tables for me etc. I was so excited!
Today was my appt.......I walked in the door with my mother (who was also
at the Hawthorne with me when and witnessed the above conversation). I was greeted by they girl whom I booked the appt with and I then told her that I was there for the overlay special). She looked at me like I had 10 heads and said she had no idea what I was talking about. I then requested to speak with the lady who I spoke with at Hawthorne. She came out and I recapped for her our conversation at Hawthorne and she said she never told me anything like that. My mother and I were dumbfounded. Even after explaining in detail the conversation we had, I asked her to honestly tell me that she did not remember saying any of it, and she said again that she never told me that. So either both my mother and I are going completely INSANE, or this woman is a compulsive liar.
I cannot believe that that after talking with this woman for over 20min that she could lie straight to my face!!!!!!!!! It is one thing if the woman told us the wrong prices originally at the show but be honest and own up to your mistake!!!
PLEASE BEWARE if you are considering their services and my best advice is to GET EVERYTHING THEY SAY IN WRITING!!!!!!!!!!!!!!!!!!! I will not be giving them an ounce of my business and will be letting the Hawthorne know about this since they came highly recommended form the venue.