We used Grand Limousine as our transportation from the ceremony to the reception site. The limousine they showed up with was dirty inside, the fabric on the ceiling was falling down, there were floor panels missing, and it stunk. None of that compared to the fact that the air conditioning in the limousine did not work! It was 83 degrees out with high levels of humidity and the entire bridal party was stuck in this heat box. The driver never gave us a contract to sign, and in the excitement we completely forgot to ask for it. Needless to say, they have been anything but helpful after the fact. It took me 6 weeks to track down the owner, John Hernandez, to discuss our concerns and to try to recoup some of the money we spent on his services. Not only will they not consider this request, we don't have any legal recourse. We had a fantastic day and all of our other vendors were A+ (A Piece O' Cake, Brett Maxwell Photography, Emerald City Designs, Jump Start DJs, and The Wedding Bell). I wish we would have spent more time researching a reputable limo service.