After reading all the good reviews of catprint.com I decided to go with them for printing the wedding invitations that my sister-in-law designed. I requested paper samples from them, but after a couple of weeks they had still not shown up! The invitations were still in design phase, so it wasn't a huge deal and I contacted CatPrint.com to find out where the samples were. Turns out they had been returned due to insufficient postage, and CatPrint had not bothered to send them out to me again! They promised to do so...and eventually after several more phone calls to CatPrint.com they arrived a month after I had requested them. At this point the invitations were ready and waiting to print, and more than a week behind schedule. The hard copy proofs looked amazing, so I went ahead and placed an order with 3 day shipping so that I could get the invitations made this weekend. The box arrived yesterday...with NO ENVELOPES! Of course CatPrint is closed for the weekend, so I'm going to have to go find envelopes somewhere else and ask for a refund! I hope they give it to me, but overall I have been VERY disappointed with their customer service and the whole experience! If you are going to order from CatPrint I would recommend that you allow at least an extra 4 weeks of time on your invitations!
Re: Avoid CatPrint.com!