I'm trying not to be grouchy really but Dear DELL rep: I order toner on the 5th. WTF where is my toner and why are you making toner this difficult? Don't make me show you my ugly office side, because I will. Dear Head of mine: Stop hating life right now, the lights aren't really that bright. Don't make me wear sunglasses indoors, I'm not cool enough to pull off that look.

.