Hi all,
Less than 3 months from the wedding, and I got an email from the hotel where the reception will be. The wedding/event coordinator no longer works there. Apparently he left a month ago. It makes me a bit sad, because he was AWESOME. Working with him was a great experience, and I'm sad that we won't be able to continue with him.
The woman who wrote me said that if I have any questions to call the sales team (aka front desk, which was the number listed). She wrote down the names and emails of other hotel people, not connected to their events planning. It appears as though they have not found an actual replacement for him yet.
So, what do I do? All I've done so far is write this woman back and ask who my main point of contact would be. I'm anxious to see what she says, because I would like to know what their plan is. I have no idea what information about our reception was passed on, and to who. I have a copy of our contract and receipt for the deposit, and I have every email exchange with their old coordinator. Some stuff we've discussed was in person though, and I don't have email confirmation of it. It wasn't for anything major, but it worries me a bit.
Has this happened to any of you? I just don't know what to do. For now, I'm just going to wait and see who this woman suggestions I speak to. I'm also going to type up a list of every detail we discussed, and try and recall as much as possible from our meetings with him. Any other suggestions? Thanks for your help!