At what point do I start worrying about my invites?

krichards0527

After searching forever, I found a local woman to do my invitations. She owns and operates her own design company- it is completely legit and she has an international client base... I just lucked out and found her the next town over.
We went back and forth for a few weeks back in November to complete the perfect design. I paid her a deposit. We have a contract drawn up and lots of emails between us. I paid her in full in January with an agreement that the invitations would be completed and I would pick them up mid-March.

Well... thats come and gone. I sent her an email on March 14 and have not received a response. I sent her another email on Friday with no response either. I know she has not gone completely MIA, because her website and online store is up and running and she has been posting to her company's facebook page. In the past, she has responded to emails within hours, maybe a day at most.

At what point do I really start to stress... and what are the next steps to take? I am feeling quite anxious but I don't want to overreact or worry too soon. I have some wiggle room and don't need them immediately, but I do need them within the next few weeks.

Jen4948

Maybe it's time to pay a personal visit to her place of business.  Let her know that mid-March has gone by, and according to the terms of the contract it's time for you to pick up the invitations, so you'd like them to be ready by X date (the date you'll pick them up from her).

But her lack of responsiveness to your messages has me worried that she's jerking you around.  I wouldn't have paid her in full in January but just a portion, with the balance to be paid upon receipt of the invitations.

krichards0527

Thanks.. it is the lack of responsiveness that is worrying me too, especially since she was so responsive before. Her studio is based out of her home (a seperate entrance and whatnot, but still her home) so I am reluctant to just show up there. I think I'll give it another day and then make a phone call first. Then maybe show up there. I just hope it doesn't have to go any further than that.  

SlothGoals

I would also make sure that you have copies of all the correspondence between you and her available along with copies of your contract JIC. How did you pay your deposit? Do you have a receipt for it?

krichards0527

I have gathered together all of my paperwork- the contract, receipts of all payments, the emails back and forth. Fingers crossed I won't actually need any of it. Thanks ladies!

JoanE2012

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_invites-paper_at-what-point-do-i-start-worrying-about-my-invites?plckFindPostKey=Cat:Wedding%20BoardsForum:cd062f89-8272-496a-b0ab-225e1f87acecDiscussion:21bf21d2-d198-4398-b4ef-ecc7c8e2e3d4Post:6ac1358e-ef69-47c8-a9a3-fb40d0bc9acb">At what point do I start worrying about my invites?</a>:
[QUOTE]After searching forever, I found a local woman to do my invitations. She owns and operates her own design company- it is completely legit and she has an international client base... I just lucked out and found her the next town over. We went back and forth for a few weeks back in November to complete the perfect design. I paid her a deposit. We have a contract drawn up and lots of emails between us. I paid her in full in January with an agreement that the invitations would be completed and I would pick them up mid-March. Well... thats come and gone. I sent her an email on March 14 and have not received a response. I sent her another email on Friday with no response either. I know she has not gone completely MIA, because her website and online store is up and running and she has been posting to her company's facebook page. In the past, she has responded to emails within hours, maybe a day at most. At what point do I really start to stress... and what are the next steps to take? I am feeling quite anxious but I don't want to overreact or worry too soon. I have some wiggle room and don't need them immediately, but I do need them within the next few weeks.
Posted by krichards0527[/QUOTE]

<div>Ummmm, have you tried calling her?  If my invites were due to me in mid March, I would be sending an email and then immediately calling.</div>