Knottie Tech Help

Signature issues

I just checked your troubleshooting guide and don't see an answer, so hoping you can help.  Since the switch to the new style, my signature reverted to an old one. I've tried deleting it out multiple times and it keeps coming back. When I go into my settings the signature box is completely empty. Any thoughts on how to resolve?


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Re: Signature issues

  • Hi there! Have you tried copy and pasting in html mode?

    If you click the <> symbol within the text box it will switch it to html. Copy and paste the code then click <> again, click save and that may work for you.

    If not, please PM the code and we'll try to update it for you on our end. Thanks!
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