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What happened to my wedding website?

hollyhopeshollyhopes member
First Comment
in Knottie Tech Help

Hello,

My husband and I got married two years ago (7-16-11). I just tried to access our wedding website, but it apparently no longer exists! Where did it go? I will miss reading all the guestbook entries, among other things...

Is there anyway to get it back? If so, is there anyway to make sure that it doesn't disappear again?

Thanks,

Holly

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Re: What happened to my wedding website?

  • misshart00misshart00 member
    First Anniversary First Answer First Comment 5 Love Its
    I think there's something in the terms that says it only stays up a year. But if not, TK websites have a ton of glitches. Stuff randomly disappears and never comes back. Some brides have even lost their entire guest lists.
    Report Reply
  • [Deleted User][Deleted User] admin
    First Anniversary First Answer 5 Love Its First Comment
    Hi Holly! Please contact Customer Service at feedback@theknot.com or call Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252.
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