Michigan-Detroit

DO NOT USE- Trendy booths

I can't even describe how upset I am that we used trendy booths for our photo booth. We were given the photobooth as a gift from a family member thought this company and they were a pain from the start. They were very difficult to work with, hard to get a hold of and never responded in a timely manner. At the wedding, they were there, but when I went over to the photobooth with my new husband and some friends, they informed me that their printer was not working and no one would be able to get their photos that night but that I would get a copy of all the pictures and CD with them also. This was pretty embarrassing because we had bought everyone frames for their photo strips as favors. Since no one got their strips, everyone just left their frames on the tables. A total waste of our money! A few days after the wedding I contacted them regarding getting my pictures. It has been 2 weeks and after multiple emails I have received NO response! I don't know what to do at this point, I don't think I'll ever see my pictures! A major, major disappointment.

Any suggestions on what to do to get my pictures? I've written reviews, written on their facebook wall. Idk, I'm at a loss here.

Re: DO NOT USE- Trendy booths

  • Yeah, I'd do as PP says.  I know the ship has sailed, but I would've refrained from writing any reviews until I had my pictures.
  • Well writing the reviews finally got their attention and they answered me. She replied saying the pictures went out in the mail that day, which was funny because I never gave her my address. 3 days later she must have realized she didn't have my address and asked me for it. Such awful service.
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