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Ohio-Cleveland

Evalines- please HELP!

I bought my dress, veil and shoes from Evalines bridal in warren.  I have had several minor issues that have made me nervous about continuing to use them.  My dress didn't come in when they said it would, they forgot to order my veil, they ordered my shoes in the wrong color.  None of this has been a big deal because we had plenty of time left but now that I'm only a month away I'm not so sure I feel comfortable with them.  I have also heard a few other reviews about them where girls had a hard time.  I'm trying to decide whether to have them continue with my alterations, which I'm paying $300 for.  I also need to have my shoes dyed (from white to red). 

Has anyone had any problems with this store?  Any advice?  I'm kinda freaking out at this point and would appreciate any insight. 

Re: Evalines- please HELP!

  • edited December 2011
    I've heard awful things about that store  - of all the stores in that area, Toula's and Jaqueline's bridal are the best
  • jlongricjlongric member
    10 Comments
    edited December 2011
    I just want to update this message - which I meant to do a month ago right after my wedding - so that anyone who is thinking about going to Evalines doesn't get turned off by my original rant.  After talking with the owner about my concerns, she apologized and reassured me that they would do whatever they needed to make my dress and shoes perfect and make my experience at Evalines a good one.  My veil and dress were altered perfectly and were ready for me when I came to pick them up a couple days before the wedding.  My mom also got her dress there and when she tried it on after alterations it fit her like a glove.  My favorite part was actually my shoes.  They dyed them red like I wanted and they blew me away.  They were gorgeous, even better than I could have imagined.  So I just want everyone to know that I highly recommend Evalines and that any concerns you have will be alleviated if you bring them up to the owner, Lori. 
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