2 weeks late...

Getting2Vowels · July 2012

as previously posted my dress was supposed to ship in mid June ..it was not at the store when i called a few days after the date they quoted...i called today and asked for an update..the woman said theyd call their office for a tracking update..fast forward 4 hours later.... Apparently the girl who takes care of updated shipping information is on vacation till next week and never sent an email, the lady made it sound like that was her only job, to the store with the list of dress info.

Im a little perturbed...i was hoping to be prancing around in it by now...ugh

Knottie1450123632 · July 2012

i would talk to a manager because there are pple that take over jobs when pple go on vacation. get a definate date of ship to you. how late is your dress

Getting2Vowels · July 2012

I have plenty of time...its the principle of the thing... its annoying when noone has answers

Knottie1450123632 · July 2012

trust me i know.. i just say go over heads and get answers and tell them what u are being told not good enough..

MrsSearad · July 2012

I agree go over their heads. It is the principle of it all. You should have gotten weeks ago if you were getting married this year you would be up poopoo creek

Getting2Vowels · July 2012

In Response to Re:2 weeks late...:[QUOTE]I agree go over their heads.nbsp; It is the principle of it all.nbsp; You should have gotten weeks ago if you were getting married this year you would be upnbsp;poopoo creek Posted by MrsSearad[/QUOTE]

Lol

WildMagelet · July 2012

It is totally the principle.

So what e-mail did she not send exactly?

I would definitely talk to the manager about how unacceptable you find this. Your dress was supposed to be here like LAST MONTH. /drama

Who knows, maybe you can get a discount, free alterations, or some free accessories out of it

I would put my money on accessories since they have the largest mark-up, lol.

Oh, and when I read the title I was totally thinking about something else!

Getting2Vowels · July 2012

In Response to Re:2 weeks late...:[QUOTE] when I read the title I was totally thinking about something else! Posted by flutterbride2b[/QUOTE]

Woopsie!! Didnt mean that!! Lol

As for what email.. i guess every week someone sends a list on whos dresses are being shipped out and its approximate arrival date.

I have NEVER had an issue with this store so its quite surprising to me that they're lacking lately.

Im not one of those people who like to raise a stink when things go wrong. We all make mistakes, I'm just super irritated. If it's one thing I hate, its waiting.

Knottie1450123632 · July 2012

give them till end of week and then make a call monday.. tell them now its 21 days late and unacceptable.. you want to know exactly when it will be here.. if give run around tell them i want a manager and you want number of place coming from....

WildMagelet · July 2012

Yeah, I guess I don't understand why its such a big deal for someone else to look it up for you and see when your dress is going to arrive.

Getting2Vowels · July 2012

In Response to Re:2 weeks late...:[QUOTE]Yeah, I guess I don't understand why its such a big deal for someone else to look it up for you and see when your dress is going to arrive. Posted by flutterbride2b[/QUOTE]

I concur

Knottie1450123632 · July 2012

i would ask them to look it up for you. since its late.

birdie1020 · July 2012

And I agree with flutterbride2b - see about some kind of discount! My MOH and her husband ordered a TV and it came in late, and she was able to get a 10% discount since they had assured her it would arrive at a certain time.