The item that sold me on the new house was the gigantic granite island in the kitchen.
One corner had been cut or something and then put back on and sealed. You could barely tell. I noticed when we looked at the house but it was put back on so well and I didn't think I could bitch enough to get it fixed so I didn't say anything.
Day of closing the builder says he just noticed and told granite contractor that they would have to replace the entire thing.
I asked if it would match the countertops. He said yes, as close as possible, it shouldn't be hard to match.
So last Tuesday they replaced it. It's way more gold than the countertops, the pattern is bigger and it's smaller. Visibly smaller. At least 3 inches all the way around. It fcking infuriates me every time I go into the kitchen.
I talked to the builders agent about it Saturday and told her I would just rather have the original back. Today she tells me that the piece was not saved.
I responded that one of 2 things need to happen.
1- find a piece that is the same size as the other that matches the counters and replace it
OR
2- find a piece that is the same size as the other that doesn't match and replace all of the counters to match.
That is not what we purchased and we shouldn't have to settle on the biggest item in the kitchen (whole house, IMO) because of shoddy work on their subcontractors part.
I am waiting for a response but I'm scared that they can/will be like "Oh well, you bought the house already"