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POB woes (BM dresses)

LexiMSLexiMS
500 Comments
in Massachusetts-Boston
So I got a frantic call from MOH today saying that she called POB to finalize her bm dress order and they informed her that the dress she was ordering was being discountinued as of next week and that we needed to get all the orders in if she and other girls want that dress (they have a choice).  Kicker is they asked if she would be comfortable telling me!

Umm--seriously??  So I call them up and they inform me that 3 of the 5 choices will be discontinued as of next week.  They said they thought they had called all the brides.  Both of FI's sisters have appointments for Dec 30, which will be too late and one of them is in college in the middle of no where Indiana so there is no way she can try them on.  They basically said that if she wanted one of the ones that was being discontinued she would have to pick online.
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Re: POB woes (BM dresses)

  • jonnysbride2010jonnysbride2010
    500 Comments
    edited December 2011
    Ugh...we all know how I feel about POB...I'm sorry they are hurting yet another bride. Blah...I would have your girls look at the dresses online and see if they can get measured by a roomie or go to a local seamstress to get measured if they really love one of the discontinued styles. I'm sorry :( Boo POB shame on you...I thought they would have learned by now!
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  • kmt_caskmt_cas
    1000 Comments
    edited December 2011
    Ugh sorry :(  I got an email from them today that one of the dresses I was looking at was being discontinued, but luckily the girls bought a different dress elsewhere on Saturday.  GL with everything....
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  • evseidlevseidl
    500 Comments
    edited December 2011
    Oh man, girl-- I'm so sorry.  POB has GOT to work out their issues when it comes to customer service.  It appears as though they have burned a ton of brides but (and i'm biased here....) they have a BEAUTIFUL selection of both bridal gowns and bridesmaid dresses. 

    There is always the jenwindy approach??  She loved the pleated dresses (also happens to be the same ones we went with in chocolate brown, ha!) and had them custom made?  That could be an option.

    Or if the dresses can closely match that of another designer perhaps go with those instead?

    I'm sorry hun-- you picked those dresses out for a reason (umm... beacause they're beautiful!) and this really stinks!! 
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  • EKobrenskiEKobrenski
    1000 Comments
    edited December 2011

    I know of a girl on Chatty Brides that had her dresses made at Chantilly Place in Lowell to match POB ones.  She wanted a shade of pink they didn't have.  The owner agreed to charge her the same price as PoB, and since they were custom made, no alterations were necessary.  HTH!  That sounds stressful!

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  • LexiMSLexiMS
    500 Comments
    edited December 2011
    I think we may be able to get all the orders in under the wire.  I just feel terrible for FI little sister, who is in the middle of finals and trying to find somewhere to measure her in Greencastle, IN (middle of nowhere!)
    GP February Siggy Challenge:
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    TTC since Feb 2012
    Diagnosed with PCOS and anovulation
    2 round clomid 1 round femara--no response
    1st round injectables/IUI 1/31---BFP! BabyFruit Ticker
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