A wedding is such a happy time in peoples lives and there are three things that the bride and groom look forward to after the wedding The honeymoon, wedding video and of course getting their wedding pictures back. I have been married for almost a year in July and I still have NOT gotten my wedding pictures back. My photogrpher was Cj Photography out of Cincinatti/ Dayton Ohio.
I chose her because I liked her new style on things, but when it comes to getting your pictures back in an appropriate timeline, DON'T HOLD YOUR BREATH! It took SO many e-mails for her to respond back to me, and when she does respond they are short and she makes you feel like you are bothering her. It was about 5 months after my wedding when I finally got my disk with my pictures on it, then it took about another 4 months to get a response on what I was suppost to do next, and FINALLY I ordered my pictures. 2 months ago I was sent the proofs I wanted just one change done, and I did not hear back from her until yesterday.
At this point I am so mad and angery because people keep asking to see my wedding pictures and I have nothing to show anyone. In the e-mail I got it said that she tried to e-mail me and my husband, and she also tried calling, which is not true. I have no messages in our inboxes and nothing in our voicemails. She also called me rude because I told her I was tired of waiting and I just wanted her to print the books up and send them.
Honestly, what kind of customer service is this??? I am heart broken because I have nothing to remind me of such a special day in my life, who knows when or if I will ever get my wedding pictures. If Cj photography does not finish my job that I paid in full for I will be forced to contact the better business bureau to inform them of my interactions, Just because they have fresh ideas, I would avoid this photographer because it is NOT worth the headach or the heartbreak.