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I NEED TO VENT....WTH

bibbins9bibbins9 member
First Comment
in Florida-South Florida
ALFRED ANGELO BRIDAL ABSOLUTELY SUCKS!!! My sister's dress arrived in the store on June 2nd. WTH did I rec'v THREE calls since then asking me to confirm her address and I have confirmed it THREE TIMES? Why is the dress still in their store? ABSOLUTE IDIOTS!!

I will be calling the corporate office in the morning and sending letters!! The manager even lied to me...really WTH!

I would never, never, ever recommend them!

Grrrrr!!!!
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Re: I NEED TO VENT....WTH

  • jcrosenbergjcrosenberg
    100 Comments
    edited December 2011
    which alfred angelo? i got my dress at the one on sunrise and they are sooo helpful. out of all the stores i went to, they had the best customer service. i'm sorry that you're having such a bad experience. i hope they get it together!!

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  • jmgrl26jmgrl26
    10 Comments
    edited December 2011

    Oooohhh Nooo!! I was going to go there next week :( Sorry

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  • RU3234RU3234
    1000 Comments
    edited December 2011
    I would also like to know which one....The one in Sunrise has been awesome for me!
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  • Lacey36Lacey36 member
    2500 Comments
    edited December 2011
    sorry your dealing with that, hope it works out.
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  • NicoleJay312NicoleJay312
    100 Comments
    edited December 2011
    I also had no problem with the one in Sunrise. They were great. The only dress I have ordered from them so far has been my wedding dress. My girls aren't ready to go dress shopping yet. Three of my ladies live out of state.
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  • TtotheGTtotheG
    1000 Comments
    edited December 2011
    I got my dresses @ the one in WPB and it was awesome. They were helpful and sweet and everything came in right on time.
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  • ShuutnstarShuutnstar
    500 Comments
    edited December 2011
    I got mine from the one in Boyton (My gown, MOH & BM) and the only 2 problems I had were:

    1. The typical lie that it takes FOREVER to make your dress. My dress was done in 3 weeks and they expected the balance then. Thank god I got my tax return when I did.

    2. My MOH ordered a sash. My MOH is a size 2 (so a 4 in bridal) and they ordered her a LARGE Sash and the order form said OS (one size)... so we had to swap that, but that is it.

    Hope they get your situation worked out!
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  • gatorgirl512gatorgirl512
    100 Comments
    edited December 2011
    Don't you have to go pick up the dress in the store?

    I haven't had any problems with Alfred Angelo and my girls are all over the state.
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  • bibbins9bibbins9 member
    First Comment
    edited December 2011
    It was the one on Sunrise Blvd.

    I have attempted to the manager several times to confirm that the dress was finally shipped and I have NOT received a returned call. I even called the corporate hotline. The number was VERY hard to find which is not typical for a chain store. Again, I have NOT received a returned call...

    Again, they are absoulely the most unprofessional group that I have dealt with during this process. I hate being lied to-- I would rather hear a terrifying truth than to be lied to...

    @gatorgirl512-I ordered the dress in store and paid for them to ship the dress directly to my sister.
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  • Meg1979Meg1979
    500 Comments
    edited December 2011
    Wow, that's really weird.  I went with Alfred Angelos in Boynton and they have been great and my sister's bridesmaids dresses came from there, too.  Weird.  I think you did the right thing by calling them if they were supposed to ship directly to her. 
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