I placed an order back in January and still have not received it!! I have emailed and tried to call the customer service number 1-800-390-9784...is any one else having issues or know how i can contact them?...they had not problems taking over 200.00 from my credit card but never shipped my items
Re: MAJOR ISSUES with the Knot wedding shop
If I were you, I would contact your credit card company and dispute the charge if the items have not shipped by this point. You may be able to have it removed.
The same thing happened to me, but they responded to my email saying the order was still processing. It now says it has shipped and should be here Friday, so we will see if that happens. I'd do like others have said and call your credit card company to get the charge removed, since TK 1-800 rang over and over without an answer for me.