BB&B Vent

Re: BB&B Vent

• cutiepie12702

  

  April 2011 edited December 2011

  They do have the store lookup feature for each item, so you can look up whether or not it is carried in stores near you and decide if you still want to keep it on your registry. That's the main reason I also registered at Macy's besides BB&B - if one store carried an item in-store but the other did not, we put the item on the registry that had it in their stores. They have also been doing a lot of coupons lately via email - and they even have one out right now for free shipping. I know that doesn't help with people nt being able to just pick it up from the store, but I think they've been hearing a lot of people complain about the lack of free shipping promotions (I see it on their facebook page), and that's why they just did this recent free shipping coupon.

  

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• peaches178

  

  April 2011 edited December 2011

  Yeah, I've seen the store look-up feature, but many of our guests aren't computer savvy enough to use it and, like I said, the majority of our items aren't available in stores but those are the items we want and that we requested... we don't want to compromise and ask for a $20 toaster that's going to break in a few months just because it's available in stores, you know? 
  
  I'm really beginning to think that we should have registered at Macy's, but we had heard so many horror stories about price changes on a whim and poor customer service when it comes to returns that we figured BB&B would be our best option.  I guess we may have made the wrong choice. 

  
  

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• sgdc2011 member

  

  April 2011 edited December 2011

  Well if people don't find something off the registry in the store they can always get you a giftcard or a check
  
  We did BBB Macys and a Honeymoon Registry to make sure we had enough variety for everyone...
  

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• goaliegirl member

  

  April 2011 edited December 2011

  We had a BBB registry and did not have this problem and we did not register for cheap stuff.  They have plenty of great options that are sold in stores.

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• MCRM22011

  

  April 2011 edited December 2011

  I registered at BBB online first and then popped into the store on a whim. This is when I found out that a lot of my items weren't in the story. Therefore, I went around the store and added/ deleted stuff so that some additional things were in the store. I am glad that I did this. Hopefully, we still get the other items because people do not mind ordering them through the website. 

  
  

  Honestly, the BBB in Clifton is such a disaster that in the future, I'd prefer to order online any day. I shopped for my FSIL and half of her items weren't in the store either. I managed to find three things that added up to the price range that I felt comfortable spending, so it worked out. I also shopped about a month and half before her shower, which I am glad that I did, since I had top choice.

  
  

  I'm sure it'll all work out in the end. Worse comes to worse, you'll get a ton of BBB gift cards and you can just order the stuff online!

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• cindyn9178 member

  

  April 2011 edited December 2011

  I really think it depends on the store itself.. I've been to a few BBBs where they had everything, and then others that had absolutely nothing, it is hit or miss. I've gone shopping for bridal shower gifts in the past and sometimes had great luck finding everything, other times couldn't find anything I wanted to purchase. (in a variety of locations).
  There is also the option online of finding a store that has the item in stock (although the people who don't use computers wouldn't be able to do that).  While it is a little annoying to have to pay a shipping charge if they don't carry the item in that particular store, that is also up to the person buying the gift. They do have the option of asking the sales associate to locate it in another store if they don't want to pay a shipping charge. At least they can still use the 20% off coupon, so in the end, they are still saving that money, that they most likely wouldn't be able to save at other stores, like Macy's for example.If you scanned the items in one of the larger stores, then maybe suggest that store to your family members if it is close enough for them...  I wouldn't worry about it too much. And as someone else suggested, if someone is not able to find the item in the store and don't want to order it, they can still give you a gift card.

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• peaches178

  

  April 2011 edited December 2011

  Thanks, ladies.
  
  When push comes to shove, it's not even a matter of being concerned about not getting gifts.  It's just my annoyance with the way the stores operate by not having a lot of things in stock in the stores.  I understand that while one store may not carry something, the next will.  However, I've checked all of the stores within a 50 mile radius of where we live and none of them carry the majority of our items and when we checked with customer service they said it was because many of our items are labeled in their system (nowhere we can see) as "Delivery Only."
  
  Like I said, I just expected BB&B to be a little more accommodating in terms of carrying more items in-house or, at the very least, specifying which items are delivery only.  Oh, and another gripe... things get discontinued without them ever alerting registrants.  I just feel like their customer service is lacking these areas big time.
  
  Oh well.. just something we have to deal with I guess.

  
  

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• smw42 member

  

  April 2011 edited December 2011

  I don't think you guys made a bad decision registering at BB&B- I just think there is always some level of change that happens with inventory when it comes to a registry. Just one of those things that happens!

  

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• eleven29

  

  April 2011 edited December 2011

  In Response to <a href="http://forums.weddings.com/Sites/Weddings/Pages/Main.aspx/local-wedding-boards_new-jersey_bbb-vent?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:90Discussion:937bb10c-57ad-4484-b112-ae06498aa9e4Post:b8472a7e-ae0f-447b-a8d9-24c2d62536e5">Re: BB&B Vent</a>:
  [QUOTE]  Oh, and another gripe... things get discontinued without them ever alerting registrants.  
  Posted by peaches178[/QUOTE]
  
  <div>This part I have to disagree with, only because I received an email from BB&B the other day saying that the crock pot on our registry is being discontinued.  They told us that it is being discontinued and told us what it will be replaced with, gave us a link to buy it, a link to see others, and detailed instructions of how to change things on our registry online.  Maybe this isn't the norm but I just wanted to point out that it does happen.</div>

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• kristen8040 member

  

  April 2011 edited December 2011

  In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_new-jersey_bbb-vent?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:90Discussion:937bb10c-57ad-4484-b112-ae06498aa9e4Post:d8f3ad3e-13dd-4379-acf8-a6906e55e7fe">Re: BB&B Vent</a>:
  [QUOTE]In Response to Re: BB&B Vent : This part I have to disagree with, only because I received an email from BB&B the other day saying that the crock pot on our registry is being discontinued.  They told us that it is being discontinued and told us what it will be replaced with, gave us a link to buy it, a link to see others, and detailed instructions of how to change things on our registry online.  Maybe this isn't the norm but I just wanted to point out that it does happen.
  Posted by eleven29[/QUOTE]
  
  <div>I got this as well when our pot set was discontinued.  </div>

  

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• maddie7 member

  

  April 2011 edited December 2011

  Crate and Barrel is just wonderful! I went to their register Sunday morning party and their stuff is such good quality!

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• smw42 member

  

  April 2011 edited December 2011

  In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_new-jersey_bbb-vent?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:90Discussion:937bb10c-57ad-4484-b112-ae06498aa9e4Post:a92d2693-8960-4537-963f-43bf9a095e60">Re: BB&B Vent</a>:
  [QUOTE]Crate and Barrel is just wonderful! I went to their register Sunday morning party and their stuff is such good quality!
  Posted by maddie7[/QUOTE]
  
  
  I agree with this as well. Our main problem with C&B was our guests don't normally shop there and a lot of people didn't have the store in their area. People love BB&B and using their coupons.

  

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• peaches178

  

  April 2011 edited December 2011

  In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_new-jersey_bbb-vent?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:90Discussion:937bb10c-57ad-4484-b112-ae06498aa9e4Post:d8f3ad3e-13dd-4379-acf8-a6906e55e7fe">Re: BB&B Vent</a>:
  [QUOTE]In Response to Re: BB&B Vent : This part I have to disagree with, only because I received an email from BB&B the other day saying that the crock pot on our registry is being discontinued.  They told us that it is being discontinued and told us what it will be replaced with, gave us a link to buy it, a link to see others, and detailed instructions of how to change things on our registry online.  Maybe this isn't the norm but I just wanted to point out that it does happen.
  Posted by eleven29[/QUOTE]
  That's so strange!  We've had at least 5 things get discontinued and we were never alerted about it.  The only way we found out was that people told us and when we called customer service they told us those items had, indeed, been discontinued.  I remember when we first signed up for our registry we were told we would receive notification, but to this day we haven't received a single email.

  
  

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• kristen8040 member

  

  April 2011 edited December 2011

  In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_new-jersey_bbb-vent?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:90Discussion:937bb10c-57ad-4484-b112-ae06498aa9e4Post:00d46de9-4d08-4e3a-bd83-9ad566627429">Re: BB&B Vent</a>:
  [QUOTE]In Response to Re: BB&B Vent : That's so strange!  We've had at least 5 things get discontinued and we were never alerted about it.  The only way we found out was that people told us and when we called customer service they told us those items had, indeed, been discontinued.  I remember when we first signed up for our registry we were told we would receive notification, but to this day we haven't received a single email.
  Posted by peaches178[/QUOTE]
  
  <div>That's strange!  Maybe make sure they have the website address or maybe it's going to your spam?</div>

  

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• peaches178

  

  April 2011 edited December 2011

  In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_new-jersey_bbb-vent?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:90Discussion:937bb10c-57ad-4484-b112-ae06498aa9e4Post:0332e07e-cdbe-4958-a514-aa65cbf7a866">Re: BB&B Vent</a>:
  [QUOTE]In Response to Re: BB&B Vent : That's strange!  Maybe make sure they have the website address or maybe it's going to your spam?
  Posted by kristen8040[/QUOTE]
  It's definitely not going to my spam and I just checked to make sure they have the right email address and they do. 
  
  This is really weird.  I'm going to stop by the store sometime this week, so I think I may ask someone about it. 
  
  Side note: I hate when I type "about it" and I accidentally type "abou tit" - it happens ALL the time, haha.

  
  

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