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Exporting the Guest List

cncampbellscncampbells member
First Comment
in Wedding Invitations & Paper
Hey everybody! It seems we're unable to print/export our guests list from The Knot at the moment. It's been over a week, actually, but with no way to contact the staff directly, and with @theknot ignoring questions on Twitter, I've decided to take it up with a Twitter protest tagged #NotKnot. We must band together and demand they at least RESPOND and let us know what is going on. I'll probably also blog about it at my site www.zipbagofbones.com

I would LOVE to hear from others of you who are having this frustrating problem!

XO
Cat
zipbagofbones@gmail.com
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Re: Exporting the Guest List

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    mmc010mmc010 member
    First Comment
    I am having this problem as well!!  I thought it was just me! 
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    cncampbellscncampbells member
    First Comment
    Nope, it's dozens of brides that I know of, possibly everyone who is using the guest list! Fortunately, I was able to pester @theknot on Twitter enough to get a response. I will keep you brides posted! Hopefully we can get some answers!  I posted about it on my blog: www.zipbagofbones.com

    Good luck!
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    squirrlysquirrly member
    Name Dropper First Anniversary 5 Love Its First Comment
    I've forwarded a copy of this post to "The Knot Gods".  It's a different group that I have contact info for, but she's usually able to help in situations like this.  Best of luck!  And - maybe consider Excel & google docs going forward?
    DIY & Planning | Married 

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    Dresses may be easier to take in than let out, but guest lists are not. -- kate51485
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    cncampbellscncampbells member
    First Comment

    Thanks for your help, Squirrly...hopefully we can get this taken care of for other brides. I'm recommending Excel going forward, as well. It's a shame, though! The Knot guest list would be awesome if it was dependable!

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    cncampbellscncampbells member
    First Comment
    I still have NOT received a response to my emails nor has the error been corrected.
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    cncampbellscncampbells member
    First Comment
    edited April 2010
    I got an email response from Fahmida at The Knot via the guest list server runtime error which looks like this:  http://planning.theknot.com/wedding-guests/104039/export/createreport?datalevel=Party&dataset=Addresses&group=0&response=All&seatingchart=null

    Here is a way around the problem:
    1)login to your account
    2)go to guest list dashboard
    3)scroll down and click "seating chart"
    4)select your guest list and click "create new seating chart"
    5)click the green "save" button and choose "save as"
    6)return to guest list dashboard
    7)select your guest list
    8)select "print/export this list"

    From there, just print/export as usual. I selected "Individuals" and "Addresses" and was able to export a list of my guests and all of their information with no problem. I hope this is helpful to someone!! If you need further assisstance, email:

    frashid@theknot.com,
    feedback@theknot.com,
    tbotwaibah@theknot.com

    XO,
    Cat
    www.zipbagofbones.com
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