Attire & Accessories Forum

Being treated like SH*& at a Bridal Store

I found a few dresses online that I loved, they listed where I could go to look at them. I happened to be in the area and stopped by the Bridal store. She asked if she could help me, I said yes, I told her what I was looking for, she said that's a 5 thousand dollar dress, and I was like yes what's YOUR POINT, she actually told me she could NOT help me. No I'm not Ivanka Trump, but I was soo appalled at her attitude and behaviour. Your wedding experience is supposed to be a fun time, a time to remember, not to have snooty shop owners treat you like crap. I am so mad..

Re: Being treated like SH*& at a Bridal Store

  • I would find it and buy it somewhere else, then go in and talk to her manager and tell the manager why you bought it somewhere else.
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  • I agree!  She shouldn't be working there!
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  • I have yet to step into a bridal shop (although i did go to a rent a dress bridal shop and they were great.)

    That is why i am trying to buy off Ebay or off line. The people are so pushy, snobby or what not. And I don't want to deal with attitude from anyone at a bridal salon.
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  • There is definitely a piece to this story missing, because what I have in my head right now is the scene from "Pretty Woman" where she walks in the Rodeo Drive boutique right off the street, wearing her hooker clothes.

    Now I'm not saying you were dressed like a hooker lol, but I've never had anything but gracious, helpful attitudes from bridal consultants, and I'm no Ivanka Trump either.
  • Jenny Love, I was thining the same thing about Julia in pretty woman. I would go ge the dress elsewhere and walk in with and be like "ha"
  • Well I also wonder if it had more to do with not having an appointment. Some bridal stores welcome people to just come on in, but the majority want you to make an appointment, so they can spend time with each bride.
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  • I don't understand why salesperson would not want to make commission on a $5,000 dress? I assume you were a serious buyer and not just going in to play dress up. Also, most bridal shops require that you have an appointment, not just walk in off the street.

    Hopefully, you can find the dress in another shop to try on.
  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_attire-accessories_being-treated-like-sh-bridal-store?plckFindPostKey=Cat:Wedding%20BoardsForum:15Discussion:88203ad5-1196-4d1e-9906-c62c5d63f460Post:aa4af7c8-53c7-4644-811d-c62943d89677">Being treated like SH*& at a Bridal Store</a>:
    [QUOTE]she asked if she could help me, I said yes, I told her what I was looking for, she said that's a 5 thousand dollar dress, and I was like yes what's YOUR POINT,
    Posted by Cindee07[/QUOTE]

    Umm maybe she didnt want to help you because she told you the price of the dress and you get defensive and snotty? I dont know, its difficult to tell what exactly happened here without hearing the whole story .
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  • I was thinking Julia Roberts in Pretty Woman too! Which is why you should do the same thing, go get the dress somewhere else and then go back and let them know and make sure a manager knows how you were treated and they lost the sale because of the snooty consultant at their salon.

    I'm sorry this happened to you, the only thing I can think of being a problem was that you didn't have an appointment, but that still gives this lady no right to treat you that way.
  • First of all I was wearing nice dress jeans, flats, a collared shirt and blazer. Secondly I found out she was the OWNER of the store and third of all I understand I didn't have an appointment, it was on a Thursday, the store was empty. There was no one else in there. And all she had to say was yes we do carry the dress it's 5000, but it would be soo much better if you made an appointment to come in and try it on. But I have gone elsewhere and have had wonderful results.
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