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Panicking about florist- should I be worried?

gymchick05gymchick05
1000 Comments
in New Jersey
I had picked, what I though, was a highly recommended florist and have already put down a large deposit. Just lately, I am hearing some bad things and just saw another bad review. Mostly that the mock ups dont match what actually gets delivered. I really want my flowers to be nice and to turn out exactly as I expect them to. What do I do now? My guess is the florist wouldnt give back the deposit and Im too close to the wedding to probably find a new florist. Should I just stick w/ my original pick and hope for the best? Would it be wrong to bring up my concerns to the florist? Not sure what to do now :(
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Re: Panicking about florist- should I be worried?

  • kristen8040kristen8040 member
    Knottie Warrior 1000 Comments Combo Breaker
    edited December 2011
    I'd bring up your concerns.  You're paying her to do a job, and there is no reason you can't address issues you may have.
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  • Pharo47Pharo47
    100 Comments
    edited December 2011
    I sent a PM to you gymchick =)
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  • bereasonable2bereasonable2 member
    Third Anniversary 100 Comments Name Dropper 5 Love Its
    edited December 2011
    Yeah, why not get in touch with them?  I'm sure with all the bad press, maybe they'll want to go above and beyond?
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  • gymchick05gymchick05
    1000 Comments
    edited December 2011
    Thanks for the advice- how would u bring it up? The florist isnt the person who answers the phones, so should I make an appointment to come in and express my concerns? My biggest concern is the florist could yes me to death, but it really doesnt matter, because I could stll get the wrong stuff the day of the wedding.

    Pharo- PM'd u back :)
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  • bereasonable2bereasonable2 member
    Third Anniversary 100 Comments Name Dropper 5 Love Its
    edited December 2011
    Do they have a storefront?  This is something that I would probably talk to them in person about.  After all, email can't convey emotion as well as a phone call or face to face convo can.

    Maybe say something like, "I'm so excited to work with you!  You came highly recommended by [insert name].  I'm sure you get nervous brides a lot, so I'm sure you're used to this... but.... a friend pointed out some recent bad reviews and I just wanted some reassurance, blah, blah, blah...  You know how friends can be - blowing stuff up all out of propotion [insert nervous laugh]."
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  • cindy9178cindy9178 member
    100 Comments
    edited December 2011
    Just curious, who is the florist?
    Also, how much was your deposit? We only had to give $60.. so if we were to cancel, it wouldn't be a big deal if we lost the deposit.
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  • gymchick05gymchick05
    1000 Comments
    edited December 2011
    Cindy- I dont want to post the name because I dont want to give bad press if it isnt warrented. I will PM. The deposit was over 1/3rd of the total cost so it wasnt cheap. i didnt question it since everyone was raving about the florist at the time and now Im all nervous.

    Would it be unreasonable to request I can come in the day before the wedding to ensure my flowers look like the mock ups?
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  • cutiepie12702cutiepie12702
    500 Comments
    edited December 2011
    If I was you, I'd think about how bad the reviews really are. If they are saying the flowers are just awful and done totally wrong (and flowers are very important to you), I may consider changing florists - depending on if you have the money to do so. If it sounds like minor nit-picking I might just let it go and express my concerns to the florist directly. If you end up thinking about looking into other florists I'd highly recommend mine - Rose Petals and Lace. She does an amazing job and will work with any budget. She's not your average/typical florist, she specializes in weddings and you can def. tell by her the quality of her work. I found her through recommendations on here. PM me if you would like anymore info.
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  • erpooh15erpooh15 member
    100 Comments
    edited December 2011
    I am using rose petals and lace and so far have been very happy. Will be going soon for my flower trials and samples. Maybe reach out to Jill or Linda there. Deposit was not 1/3 much less . Good luck
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  • cindy9178cindy9178 member
    100 Comments
    edited December 2011
    I would suggest taking a picture of the mockups and leaving the picture with them (and one for yourself). so that way they know exactly what they're supposed to look like, and can't claim otherwise the day of the wedding.
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  • schrutebeetsschrutebeets
    100 Comments
    edited December 2011
    So I figured out who the florist is because I think it's the same florist as mine based on your description and a review I just read on weddingwire. Now you have me in a panic! Let me know what you find out please!
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  • gymchick05gymchick05
    1000 Comments
    edited December 2011
    schrutebeets  - Sorry didnt mean to freak u out, but Im freaked out too. Not really sure how to handle it. When is ur wedding? Im thinking my only option is to call them or go see them in person w/ the reviews Ive heard and ask them to explain them. If I dont feel there is any guarentee the same thing wont happen to me, Im not sure what I can do because its a large deposit just to eat, u know? PM me ur florist and I will confirm if it is the same
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  • akennyakenny
    100 Comments
    edited December 2011
    Our deposit was only $100, and our florist came highly recommended from fellow Knotties. 
    I would 100% bring up your concerns, otherwise you're going to be stressing until the day of the wedding. At least see how the florist handles it, and if at that point you're not comfortable I would see about getting your deposit back.
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  • sfennell1sfennell1
    100 Comments
    edited December 2011
    Although I hear your concerns, it's only one bad review. All the others rave about how good they are. I wouldn't panick. I would discuss my concerns with the florist. 

    You only have 2 options here

    1. Talk to the florist and come to some sort of agreement to settle your discomfort.
    Or
    2. Start looking for a new florist.

    But no need to panick. We tend to make bad decisions when we panick. Good Luck with whatever you decide   
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  • gymchick05gymchick05
    1000 Comments
    edited December 2011
    I just wanted to post an update- I have a friend who is getting married and has quite a few friends who used this same florist. She checked w/ them and they have all been very happy w/ no problems. It appears the few problems I have heard about may be a more recent thing, so Im wondering if perhaps someone else on the staff is helping and making mistakes or something, so I will address it w/ the florist, but this relaxes me a bit more. Thank you all for your help!
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