Michigan-Detroit

**ejay**

I had the same issue with Courtyard in Brighton. I guess I am lucky that Genoa Woods went out of business because otherwise I would be screwed! My reception is now at Cleary University, so I am using the Holiday Inn over by the outlet mall. They also have a complimentary shuttle (it only seats 6 though). Same rate ($99) but they have a hot breakfast too. Dawn (the manager) has been awesome to work with.

They overbooked for my wedding weekend too. I had 10 rooms blocked and their new manager who took over for Charles called to say I technically only had 2 rooms available because they overbooked. The crazy thing is that when my wedding coordinator talked to him about a month after that, he assured her everything was all set. She was quite surprised when I told her that he overbooked on me and we had switched hotels. He did offer to let me use their shuttle still though.

Good luck getting everything worked out!

Re: **ejay**

  • ejayejay member
    100 Comments
    edited December 2011
    ugh yeah... the entire thing is always a nightmare... I just got another email from the sales manager saying that the reason why they were telling our wedding guests that the hotel was sold out, was because they were only allowing people to book rooms if they were staying at least 2 nights... um thanks.  I'm seriously at my wits end with them... Dylan is trying to help me, but I don't know if its enough lol. 
  • edited December 2011
    That doesn't even make any sense.  Why would they refuse to book a room if they were only staying one night??
  • ejayejay member
    100 Comments
    edited December 2011
    I have no idea.... apparently they think Brighton is the happening place to be for a holiday weekend and that everyone would want to stay more than one night there.  It's insane... The good news is that I got the address for the VP of whoever I need to get this letter to and I'm hoping that I get to hear something back from them. But with the way things have been so far... I doubt it lol. 
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