I've really only lurked on here but wanted to warn everyone and ask a question. I'm getting married next month, Oct 24th. I ordered my dress from them over a year ago. To this day, my dress has still not come in. I know this is not normal and I cannot believe the lack of customer service at this shop either. They do not care at all. Has anyone else purchased a gown from them? Have you had a similar experience? Also, if you are getting married in October, how many dress fittings have you had? TIA for any responses.