Do not allow Alterations Express in Fairlawn touch your wedding gown. They did the alterations on my daughter-in-law's dress and almost everything they did was wrong. They made the dress too long, they put cap sleeves on the dress with hooks that kept falling off and they took the pick-up tucks out of the dress (when the bride didn't want them out) and then put them back in; they fell out at the reception! We took the dress back and showed them and they blamed it all on my daughter-in-law!
When you take a wedding gown to a professional they should give you advice about customary length and how cap sleeves should be sewn in rather than hooks. If you have no reason to take the sleeves off, why are they temporary with hooks. As a comsumer you put all of your trust in professionals, and in this case they had no idea what they were doing. I believe they have no experience with wedding attire and should not be working on wedding gowns. Beware of Alterations Express! Their solution: they want to fix the dress now, after the wedding! Wow, does that tell you anything about how this company operates? With a wedding gown, you have one chance to make it right. Offering to fix it after the fact just adds insult to injury!
We give Alterations Express in Fairlawn a D-. By the way, they have no accredition with the Better Business Bureau but the BBB gives them a C- rating!!