This is what I emailed my photographer- This has been kind of hard for me, but we were not very happy with the final product. With the amount that we paid, we felt the photos did not meet that price standard. This was especially disappointing because we loved our engagement photos. We will be purchasing some prints, but do not think that we will be able to afford the album as is. Unless we can get the album under the $850 credit, we won't be purchasing it. We were also disappointed with the turn-around on the photos, but even more so because 90% of them weren't edited. I did post a link to the photos on the Knot community board, and we were not the only ones who thought the price did not match the quality. We do not know what will rectify this since it was a once in a lifetime day, and you did shoot gorgeous engagement shots. I hope to get this resolved, but for now, we are not happy with the final product. Thanks for your time and understanding. ------------------------------------------------------ This is his response- I received your email and also read the post on the Knot. I am really sorry you feel that way about your photos. As the others commented, they are raw photos. I thought it was understood that I don’t edit the photos but only the ones that end up getting ordered. If you look in the other galleries, you can see they are all like that. I’m sorry if there was a miss-communication. I don’t edit the gallery photos for two reasons: One is it allows me to deliver more photos to be able to document the day in the album (over 950). The second is that when I do edit them, they may not be edited the way you want them. i.e. black and white or color, etc… As I understand, you do like the album and the photos in it. The reason the album is the size it is, is because it is how I saw the day and tried to tell the story of what happened on your wedding day. And I think you see that it does that. I guess maybe I should explain how and why I do wedding photography the way I do, which may be different than the way your friends on the Knot may be used to. My ultimate goal is to give you something that years from now, you can take out, show to your children or grandchildren, and show them what your wedding day was like. Also, for you to be able to look back, smile, laugh, and remember things that you may have forgotten over time. And that is with the album. Which is why I spend so much time on the album and working with you to get it just right. The wedding images are there to fill in the album. That doesn’t mean that the images are bad, they are just not edited. Editing 950+ images can take a long time. Again, I am sorry that there was a misunderstanding. To help rectify the situation, I can either do one of two things. I can either go through and edit all the images in the gallery, or I can go ahead and create the album for the current credit. Please let me know if one of these would be ok for you. Thank you so much for your honesty. -------------------------------------------------------- What do you think? Its not that the photos are raw, but they just seem to be shot horribly. Even the edited ones don't look great. If you don't know what I'm talking about, go to marknewmanphoto.net to clients, then to Amberly and Rob Gallery.
