Many of the ladies are extremely rude. I got a good deal on my dress but then they charged twice what they estimated for alterations and the alterations turned out horrible. The tailor didn't know how to alter a wedding dress like mine. They were unapologetic and treated me so rude, and I'm a nice person. They also wanted to charge $45 to steam the dress after I already paid $175 for bad alterations. The BBB gives them an "F" for failing to respond to two other complaints. I will be filing a third complaint.