So I have a little dilemma that I need advice on. Sorry that this is going to be long!
We met with our photographer back in September, and hit it off. She’s exactly what we are looking for in a photographer, and her packages are awesome. She’s pretty down to earth and is probably in her late-20s, early-30s. We wanted to talk about the package after we met with her, so she sent us home with the contract.
We signed and returned the contract to her with our deposit (I have copies of both) and she was going to sign it and then send us a copy with her signature on it for our records. After she received it, she said she’d mail out the signed contract to us, but we never got it. So after a couple weeks, I emailed her just to see if she had done it yet, and she apologized saying she had gotten so busy with weddings that she hadn’t sent it yet. She said she’d send it the next day. This was at the end of September. Mid-October, I emailed again and she assured me that she was mailing it the following day. Two weeks ago, FI called and then sent her a message via facebook to which she responded to almost immediately. She said she had mailed it when I had last spoken with her, and we should have received it by then. She did say she would resend it, and FI wrote back with our address in case she had it down wrong.
It will be two weeks on Wednesday since she said she would resend it. Do you think that this is an honest mix up, or are we being screwed with? I thought that if we haven’t received it by Wednesday, that I would write to her saying that while we’d really like to work with her, the fact that we haven’t received our contract yet worries us. And that if we haven’t received our contract within one week, that we would be asking for our money back and looking elsewhere for a photographer. Does that sound harsh? Has anyone else had issues like this with a vendor? I know we’re still 8 months out from the wedding, but I want to make sure that we have everything squared away.
Has anyone used her before? I might be completely freaking out over nothing, but the photographer is one of the biggest parts of the day for me, and I don’t want to risk that. Any advice or suggestions would be much appreciated. And please let me know if I’m just blowing this out of proportion! Thanks!