Wedding Vendors = Terrible customer service?
My FI and I set a date (next May) and visited 5 venues in person. At one venue the catering manager didn't show for our appointment. (We had driven 35 miles across town to get there). Of the other 4 venues only 1 bothered to follow up with either an e-mail or a phone call. These are all fairly high end venues. We chose the venue that followed up with us.
Now we're looking for a photographer. We've met with one who said he was going to follow up via e-mail on two items. We have not heard from him. I'm interested in 2 other photographers and I'm having a hard time even getting an appointment scheduled.
I don't get it. We're in a down economy and I have money to spend.
Is anyone else having this issue? Is it better to communicate with vendors via phone? I have mostly been using e-mail.
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