(Geez, now that I've loaded Firefox exclusively for the knot, I'm a posting fool! Thanks Alyson....)
I didn't mention Watanabe in my vendor reviews, because I was waiting to see how they resolved a small issue I had. I'm happy to say they done good!
My mom and I went there to purchase my wedding flowers (my mom used to work in a floral shop, so that was DIY). Their store was heaven to us Alaskans - flowers of all kind on the floor, in wall coolers, and in a walk-in cooler. They also had a "tropical" section (monstera leaves, birds of paradise, etc.), a cooler full of leis to choose from, a huge orchid selection, flower heads for the flower girl - it was literally one-stop shopping, and we were very happy.
I noticed later that I'd been charged $9.99 each for green cymbidium orchids, when they were priced at $3.99 each in the store. I sent them an email, and it took about a week, but they did respond and were so nice - I have a refund of $70 coming my way. A drop in the bucket as far as wedding costs go, but I think it says a lot about their customer service.