I'll start by saying that I didn't end up using SMT music, but had extensive correspondence with them, mostly through repeat emails. Their contact person may be a great musician, but he definitely lacks people skills. In our first conversation he insulted another bride's brother who performed with them as a vocalist, and in later correspondence he made petty remarks more appropriate for an adolescent. Nothing offensive, just casual things that were probably said without thinking. Still, I would proceed with caution.