Vent: Venue

BrittneyRN · February 2012

So, we first visited our venue back in June. We couldn't book until one year out, but when October 13 rolled around the coordinator kept telling me to wait and bring the deposit to our meeting. I was then informed by my venue that she had quit with short notice, and could meet with the new coordinator, but not until after the new year. We mailed our deposit and met with the new coordinator in mid January to go over some details. She emailed me on February 2 and said she was working on our contract. 25 days later and still no contract or word from email. I emailed her today to see what was up. So, we've been working with thus venue for 8 months and still have no real idea of what the cost will be. Am I bring pushy? Shouldn't we have signed a contract by now and have some real numbers?

mrshall1027 · February 2012

Um, yeah, that's pretty ridiculous and I would be pissed! Is there anyway you can just go up there and talk to someone face to face? I would be demanding a contract, especially if I had already given them money. Is this a newer venue or a place that doesn't really do weddings or something?

trawas01 · February 2012

Personally I wouldn't have put the despoit down until I had a breakdown of the costs in my hand.

I'd call and complain. You could threaten to take back your depsoit, it may help speed things along.

BrittneyRN · February 2012

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-club-boards_october-2012-weddings_vent-venue?plckFindPostKey=Cat:Wedding Club BoardsForum:56b9bcef-1e34-456e-81f5-cfaa107456b2Discussion:76d4fabc-cbd6-4beb-9e65-42c5c96e6590Post:92b9757a-6c8a-4707-ad4d-635ed43cc8b6">Re: Vent: Venue</a>:
[QUOTE]Um, yeah, that's pretty ridiculous and I would be pissed! Is there anyway you can just go up there and talk to someone face to face? I would be demanding a contract, especially if I had already given them money. Is this a newer venue or a place that doesn't really do weddings or something?
Posted by ystaalenburg[/QUOTE]

I work 12 hours tonight and tomorrow, so if I don't hear something by Wednesday morning, I'm giving her a call. I don't see how it takes a month to put together a contract. They've been hard to work with since the beginning, but my town has few venues to pick from and they have gorgeous weddings there.

BrittneyRN · February 2012

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-club-boards_october-2012-weddings_vent-venue?plckFindPostKey=Cat:Wedding Club BoardsForum:56b9bcef-1e34-456e-81f5-cfaa107456b2Discussion:76d4fabc-cbd6-4beb-9e65-42c5c96e6590Post:08e082b9-cb51-45d0-ba1a-606bd77b213f">Re: Vent: Venue</a>:
[QUOTE]Personally I wouldn't have put the despoit down until I had a breakdown of the costs in my hand. I'd call and complain. You could threaten to take back your depsoit, it may help speed things along.
Posted by trawas01[/QUOTE]

I had some idea in my mind (except it all changed when the new coordinator stared). I may take my money back if I don't hear anything soon. With no contract, they can't keep it. It would suck to look for a new venue this close, but I don't know what else to do.

brainybrunette · February 2012

Yeah...you have every right to be pissed! I would be calling them every day until I had a contract in my hands!

I would call them this week and say that if you do not have a formal contract by the end of the week, you want your deposit back.

Hopefully, things will work out and this venue will be much more on their toes. I would seriously think about having a Day of Coordinator on wedding day if you continue to work with this place. If the venue is being this difficult now, then who knows what could come up on wedding day that you shouldn't be stressing over.

lehc723 · February 2012

I completely agree with the PP about getting a DOC if you stay with this venue. What a pain this sounds like! :-/ Hope they get their act together so you can relax and feel better about them.

minionlover · February 2012

I would be upset too. You may want to just contact other venues to see if they are available on you date just in case. Do you know who the coordinators manager is? If she doesn't contact you by Wednesday, I would try to get ahold of that person. Also, have the cashed your check yet for the deposit?

shoebie · February 2012

Absolutly not, I would demand a signed contract or the deposit back ASAP

ninaelizabeth3 · February 2012

I would think that most places that host wedding have a generalized contract that can be changed to fit your needs/wants. I know our place did, and I definitely wouldn't have given them any money until you signed the contract. We met with our venue, read over the contract, signed and then handed them a check. Good luck! I hope it all works out.

missmckenzie2 · February 2012

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-club-boards_october-2012-weddings_vent-venue?plckFindPostKey=Cat:Wedding%20Club%20BoardsForum:56b9bcef-1e34-456e-81f5-cfaa107456b2Discussion:76d4fabc-cbd6-4beb-9e65-42c5c96e6590Post:08e082b9-cb51-45d0-ba1a-606bd77b213f">Re: Vent: Venue</a>:
[QUOTE]Personally I wouldn't have put the deposit down until I had a breakdown of the costs in my hand. I'd call and complain. You could threaten to take back your deposit, it may help speed things along.
Posted by trawas01[/QUOTE]

<div>This exactly. At this point the venue is doing nothing to give you any faith in their services. If you can't even get a contract how are you supposed to trust that they will provide you with the services that you are "guaranteed".</div><div>
</div><div>I am also a little shocked that they would have you send them a deposit with no contact. We had the contract about 4 hours after we told our venue we wanted to book them. And no deposit was due until we had finalized the terms of the contract. I think it seems a little shady. </div><div>
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