I hired Snap Shot Parties to provide a photo booth at my
June 2013 wedding. I used them because I
had a Groupon. Since they are not a Knot
vendor, I couldn’t review them directly, but I felt like it was important to
say my piece in case it might help anyone.
Please note that I rated all my other vendors A+, so this is not an
irrational bridezilla review. I rate
their product A+, HOWEVER, they get an F- for service. The main contact in DFW is named Lonnie. I was not really happy about his lax attitude
in responding to my emails even before the wedding, but that wasn’t a big deal. What was a big deal was that his rep was two hours late getting set up at my wedding and caused my ceremony to start late. Lonnie promised me they would show up to set up
for my 7 pm wedding at 5:30. When I
showed up at the venue at 6:45—the photo booth was nowhere to be seen. My coordinator told me that when the young
lady representing Snap Shot that day had arrived with the equipment and found that
the parking garage entry was too low for her truck. According to ALL my other vendors on site at
that time, the Snap Shot Parties rep became rude, irate, and overly dramatic
about the difficulty of her situation. Then
she stormed off. She just left. The venue staff and my coordinator agreed that
she made an easy-to-fix situation into an unnecessary problem. I understand she had trouble with the parking
garage—but so did the florist and instead of throwing a fit and yelling at my
other vendors, the florist came inside the venue, grabbed some help and got her
job done on time. You can imagine how
unhappy I was to show up to the venue, with my guests seated and ready to walk
down the aisle and see that the photo booth was nowhere to be found. And, her tardiness caused my wedding to START
LATE. No one could get a hold of her and
we did not know whether she’d ever come back.
The entrance to the reception space is right next to the ceremony space
and I needed confirmation that she wouldn’t just show up and start unloading
her stuff during my ceremony. Luckily, she showed up and venue and
coordinator did a STELLAR job of sneaking her grumpy self in the back door and
helped her unload her equipment and get set up before the guests came
inside. I will say that, after everything was set up, the rest of the night went very well and my guests LOVED the photo-booth. Even so, if you decide to use Snap Shot Parties,
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