can't post from laptop!

RebeccaB88 · December 2013

Now that the login issue on my Kindle has been fixed, now I can't post from my laptop. No new posts, replies, or PMs. When I try I get an error message that says 'body required', even though there is a message typed in the box. If I try a second time to post it, It gets erased and I'm redirected to the main page. I've temporarily had to switch back to IE from Firefox (gotta switch back soon!) So maybe that is part of it?

[Deleted User] · December 2013

We're having a problem with this across all of our sites on our end. I'll pass this info along so that our team can add this as another case.

RebeccaB88 · December 2013

Thank you! I'll just Kindle it for awhile then!

staar987 · December 2013

I have this problem too on my laptop. But I can post if I use the Show Rich Text button that I have to use to post from my Kindle.

RebeccaB88 · December 2013

OK, I can post using rich text button, but when I do that it won't recognize paragraphs. Paragraphs are your friend, yo. I've typed this using paragraphs, so let's see what happens.

RebeccaB88 · December 2013

OK, I can post using rich text button, but when I do that it won't recognize paragraphs. Paragraphs are your friend, yo. I've typed this using paragraphs, so let's see what happens. @KnotPorscha, any help? I wrote each sentence as it's own paragraph, using the rich text button. Obviously they aren't showing up. It's cramping my style. And, I still can't post at all without using the rich text button (on laptop, kindle is fine).

RebeccaB88 · December 2013

Aaaand... my second post was an edit of the first, but it showed up as a new post. WTF?

RebeccaB88 · December 2013

Aaaand... my second post was an edit of the first, but it showed up as a new post. WTF?

RebeccaB88 · December 2013

WTF?

ac411020 · December 2013

I'm having the same problem!

ac411020 · December 2013

I'm having the same problem!

RebeccaB88 · December 2013

@KnotPorscha, help!

[Deleted User] · December 2013

Hey there! I'll follow up with the team this morning.

Artemischief · December 2013

Me too! Same problem!

Artemischief · December 2013

Btw, I'm on a iPad.

mlg78 · December 2013

Any update on this? I have to click "show source" to be able to post. It works fine on my work laptop but not on my personal one...baffling!

RebeccaB88 · December 2013

I can still post fine from my kindle, but on my laptop at home I have to use the rich text button or it still says 'body is required'. And if I use the rich text button I can't make paragraphs, which means I either type real short messages or look like an absolute idiot. I can't even make wide spaces to simulate paragraphs, TX crunches them back together for me. And I'm still double posting about half the time. @KnotPorscha?

RebeccaB88 · December 2013

I can still post fine from my kindle, but on my laptop at home I have to use the rich text button or it still says 'body is required'. And if I use the rich text button I can't make paragraphs, which means I either type real short messages or look like an absolute idiot. I can't even make wide spaces to simulate paragraphs, TX crunches them back together for me. And I'm still double posting about half the time. @KnotPorscha?

RebeccaB88 · December 2013

See? And about half the time there's a copy of my message left in the reply box after I post it, and it won't go away.

[Deleted User] · December 2013

Hey @RebeccaB88 we've made this a priority with the tech team and keep sending updates on what members are experiencing. Hoping it will get resolved soon!

ArtTeacher23 · December 2013

I'm having the same issue for about a few weeks now....sent an email & FB message to TK last week but no one got back to me.

ArtTeacher23 · December 2013

I'm having the same issue for about a few weeks now....sent an email & FB message to TK last week but no one got back to me.

RebeccaB88 · December 2013

Nothing has changed. @KnotPorscha, any updates? This should be a very easy fix.

[Deleted User] · December 2013

@RebeccaB88 We're still waiting on answers. I'll bring this up again in meetings this afternoon.

RebeccaB88 · December 2013

@KnotPorscha - it's gotten worse now. No paragraphs when posting from my Kindle. That's new. Can still only post using the rich text button, regardless of what machine I use, or what browser.

RebeccaB88 · December 2013

@KnotPorscha - it's gotten worse now. No paragraphs when posting from my Kindle. That's new. Can still only post using the rich text button, regardless of what machine I use, or what browser.

[Deleted User] · December 2013

@RebeccaB88 Thank you for the update! Sorry these changes are taking so long.

RebeccaB88 · December 2013

@KnotPorscha, another update. Now anything I post using rich text posts twice. AND my security system has started blocking this site about half the time, saying it's detecting phishing software and other security risks. I'm thinking it's maybe some of the ads, since it doesn't happen every time. So, yeah...the more they try to 'fix' things, the worse they make it.

staar987 · December 2013

Yeah the security risks thing has been on and off for months. It is super annoying.

If I post from my laptop, I always get double posts and it will not allow me to edit them.

I don't know if you (@RebeccaB88) are using HTML tags for paragraphs, but sometimes you can put them in manually when using rich text by starting a paragraph with: < (then a lowercase p) > [no spaces in that]. And closing by doing the same thing but adding a / before the p. Annoying that it even comes down to that, but it helps sometimes. And is actually what I'm having to do right now while posting via rich text on my desktop.

RebeccaB88 · December 2013

Well, my security system is doing the same thing on a couple other websites too, but not all that I go to, so that's what's making me think they need to check the ads they're running. Some sites I get no notifications at all from, and one I visit frequently I almost can't get on anymore due to the security alerts. The whole having to do a bunch of things just to get one post to go through on here is just ridiculous. I have friends in programming and IT who desperately need jobs who say this should be a fairly easy fix and no reason why it should take this long. If they lived closer to TK headquarters they'd be beating down their doors, lol.

chibiyui · December 2013

I'm getting the same body required error message when I try to post from IE app or desktop on the Surface Pro. Firefox seems to be fine (but It doesn't have an app, which makes it obnoxious.)

can't post from laptop!

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