So how long would you expect it to take for your caterer to respond to your questions when your wedding is 2-3 months away?
I emailed our event manager a month ago with questions about our rental order, then sent a follow-up email with additional info 2 weeks ago, and yet another email one week ago just asking for an updated proposal so I could send it to my DOC. Nothing. We are now less than 60 days out. I called this morning and left a message for her. No call back yet.
One of the things I originally liked about this vendor was their responsiveness to emails. The event manager I originally signed with seemed SO wonderful and more like a wedding planner… but unfortunately she left the company. Nobody even told us she left — I had to find out when an email bounced back to me.
Our new event manager seems nice, but incredibly busy. I hate feeling like I'm bothering her, but we are paying a lot of money and I'm so angry about it right now. The woman who took my message had the nerve to say my event manager was on the phone with another client having a "planning meeting." Where the hell is my planning meeting? I feel totally ignored and frustrated.
Just venting I guess. Anyone else having problems getting their vendors to respond?