That you need to constantly post youtube rants about it. Especially if it was an honest mistake. The original video is from 2012 so it's ancient in youtube time, but this channel did a comedy sketch in response to it. Jezebel posted it yesterday and I saw it this morning.
Basically, this girl who's crazy about candles obsessively calls 6 different Bath and Body Works wanting to know if a certain scent is available. The clerk made a mistake and she flipped her shit and made a video. Judging from her youtube page, she gets rant-y about stores all the time. I can see why she would be disappointed but this woman is coocoo for coco puffs.
And now I've been contemplating how people can be such douche canoes to retail workers.
http://jezebel.com/heres-a-reenactment-of-the-best-bath-body-works-rant-1646298770/all
Re: I'll never understand getting so pissed at retail workers...
I hate it when people are rude to me. People seriously need to not treat retail workers like shit when they are upset. It solves nothing, and you ruin the worker's day.
I worked a large department store in college. In the first hour of my first Black Friday shift, some guy screamed at me that he waited too long in line, and we were out of the GPS he wanted, so he had to get another one. I apologized and offered to look up the GPS to see if one of the other area stores had it they could hold for him. He got even more angry and refused my offer to look it up. When it came time to pay and I gave him back his change, he said I gave him back the incorrect amount of change and threw the remaining coins at me, along with one of the "impulse items" from the counter. (I think it was a Lady Gaga singing toothbrush, but I can't remember).
I currently work at Starbucks while I'm in grad school. We also have a our fair share of really shitty customers. We also have our fantastic regulars, but somehow it's really hard to forget about the people who are incredibly rude to you "just because they can."
I am a firm believer that everyone should ahve to work a few months as a waiter/ waitress and in retail at some point in their life. I will NEVER leave a dressing room a mess or sass someone over a refill again.
I was working at Express one summer. A woman called ahead to see if we had a specific pair of jeans. She was told that we did. When she got to the store, she walked up to me and asked perfectly nicely where she could find the jeans. I took her to where the jeans were hanging. Turns out there was a miscommnication and we didnt have the exact pair. The pair had the wrong type of patch work. She started to scream at me about how stupid I was that I couldnt find a pair of jeans. And who was going to pay of her gas and time. I almost cried. I also had a woman pee her pants while trying on white jeans. That wasnt awesome. She just handed them back to me like nothing happened.
I worked at the cheesecake factory and I have so many horror stories that I cant pick just one. Well maybe I can try. When you have a table of more than 6 people, you can choose to add gratuity or not. If you add it, you and guaranteed 15%. If you dont add it sometimes you luck out and get more and sometimes you get less.
I had a table on a Saturday night thats total bill was almost exactly $1,000. It was my only table pretty much all night. I risked it and didnt add gratuity because they seemed so nice. They should ahve tipped me somewhere between $150-$200. They left me $20. TWENTY DOLLARS. Afters tipping out the bus boy and bartenders it cost me money to go to work that night.
@thisismynickname it probably does make them meaner. 99.9% of the time the worst customers are in the drive-thru though, so we don't really have to worry about them. Although, I suppose it's really the poor people the rude people are going to interact with next that we should feel bad for/apologize to.
For the Starbucks employees, kudos to you, because there is something terrifying in dealing with people who haven't had their caffeine yet.
@princessofgenovia One should never be that passionate of.. Most things. She seems very, very angry. She has an entire playlist of rants about different store experiences.
My cat legitimately gets frightened when I played her rant videos. I guess she can hear the anger in her voice. That's pretty bad when you're so angry over candles you make a cat get scared.
I refuse to ever go to any Darden restaurant again. They are super shitty to their workers!
I am so thankful that I started a new job earlier this year!
I'm the fuck out.