That you need to constantly post youtube rants about it. Especially if it was an honest mistake. The original video is from 2012 so it's ancient in youtube time, but this channel did a comedy sketch in response to it. Jezebel posted it yesterday and I saw it this morning.
Basically, this girl who's crazy about candles obsessively calls 6 different Bath and Body Works wanting to know if a certain scent is available. The clerk made a mistake and she flipped her shit and made a video. Judging from her youtube page, she gets rant-y about stores all the time. I can see why she would be disappointed but this woman is coocoo for coco puffs.
And now I've been contemplating how people can be such douche canoes to retail workers.http://jezebel.com/heres-a-reenactment-of-the-best-bath-body-works-rant-1646298770/all