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Philosophical question re vendor reviews
Say you have a very, very horrifying experience with a vendor. Say the vendor's management is so appropriately horrified on your behalf, they reimburse you ALL the money you spent on this particular service after your wedding is over.
Do you still put them on blast on every single website you can think of? Or do you consider the 100% reimbursement your payoff for remaining quiet?
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Re: Philosophical question re vendor reviews
Trust me, I CANNOT WAIT to share. Once my credit card statement shows a $2,000 credit.
Alright, I'll share without naming names. Because I am still rather floored. I just found out about the most egregious thing this morning.
It was vendor. Who was at the wedding. So I'm sure you can narrow down the types of service he could have been providing but I'll wait to share until I speak with his boss again on Monday, ensure I'm getting all my money back, and find out if he's getting fired or not.
On the wedding day I noticed him do a bunch of weird things and making weird comments but I let it go, because it was my freaking wedding and I was on cloud 9. But then this morning a guest (a coworker guest, no less) told me that he said some really lewd things about me... to a table of my coworkers. We are talking really lewd. Trust me, I am no prude and I am horrified. And this wasn't even late into the evening. This was before dinner even started.
He also creeped on a few female guests. Was caught secretly listening in and recording a private conservation between bridesmaids about breastfeeding. Was caught creeping out on some teenage girls that were just walking by the wedding, but weren't even guests. And at the end of the night, was on the dance floor with my guests, drink in hand.
Uuuuggghhhh.
I told him I would hear him out. They then provided excellent service.
I kept the original details of the review posted but added to it as the move progressed. I think it is important to know the facts.
That's horrible. I agree with others about reviewing with the details, but stating that the owners reacted appropriately, refunded the money and fired the offending employee (assuming that happens). Just be honest, but provide the full account of the experience.
Yes, no amount of refund or firing will undo what was done, and there will possibly always be some amount of hurt feelings over it. If the company handles it correctly and fires the guy, there's no reason to hurt their business overall, but that doesn't mean that you shouldn't review and warn others that there is a creeper like that out there.
True. I think this will be my plan once it's all handled.
And for the record, the comment he made to a table of my coworkers (I die, seriously I die) was: "I wonder where he gave her her first orgasm."
SERIOUSLY. This has now been corroborated by two coworkers. So. So. Amazing. And at the time they were just politely chatting amongst themselves. No one was talking about anything remotely related to sex. OBVIOUSLY.
It happened when the DJ was going around to each table, releasing them to the buffet. To spread out the time between tables, he would stop at each and ask the table a random trivia question before sending them up. Questions like, "Where was their first date?" and "Where did he propose?"
WHO DOES THAT. WHO. And why did it have to be my coworkers of all the tables? Dear f-ing god. I think the only other table worse than that would have been our parents and grandparents.
I'm the fuck out.
Out of curiosity what could they do to you if you leave a bad review? Wedding is over, they got their money. What's their recourse? The period of the contract is passed. They can't fine you. It seems pretty toothless.
I'm the fuck out.
Huh. I wonder if such a provision is even legal? Either way, it seems like a red flag to include a gag order before you even provide your (probably shitty, if you need such a provision) service.
I'm the fuck out.
I'm the fuck out.