So, as of Jan. 1 I went on to my husband's insurance plan. Same company, but there used to be a rule that spouses employed at different churches/schools and eligible for their own coverage couldn't be dependents on the other's. January 2 I went to the doctor, and realized that we didn't have new cards. No big deal for the Dr., they'll bill it once I get them the cards; I called the insurance company and was assured that yes, our cards had been mailed recently and we should be getting them soon.
Last Monday, I had my first OB appt., and STILL had no cards. I got orders for blood work and a Rx for Zofran, which I've been waiting to go fill because, you know, no cards.
So, I called today. And was told that they got my husband's request to add me but never received my request to decline my own coverage. Despite the fact that I spent forever on the phone with them at the end of November making sure everything was squared away after I completed the online form. And was put on hold while she checked with 2 supervisors and then told me that everything was good to go January 1.
I may have broken down and freaked out on the poor lady on the phone today, but seriously????