RSVP Not working - Error message

Knottie33565272 · February 2015

Hey there!

I just sent out all of my invites and now the RSVP function stopped working - is the development team going to fix this ASAP?

Panic!!

Maggie0829 · February 2015

I wish you had come on here first and we would have told you that using any TK tool was not a good idea since they always seem to have issues and glitches.

Use this information and hopefully they will be able to get your website RSVP feature back up and running:

Contact Customer Service at feedback@theknot.com or call Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252.

Knottie33565272 · February 2015

Thank you soooooooooo much

alechiat · February 2015

I will be calling also wish I would have gotten on here first what a headache

MairePoppy · February 2015

You could also cross post this on the Tech Help board and tag @KnotRiley.

http://forums.theknot.com/categories/knottie-help

Good luck.

KnotRiley · February 2015

Thanks @MariePoppy!

Just to let those of you having issues know, tech is aware of the issue and they're actively working to try to fix it. I haven't received an update yet on when they believe it will be fixed but I'll try to keep everyone updated as I hear anything else.

So sorry about this but if you have anymore questions please let me know!

Thanks!
KR

RSVP Not working - Error message

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