Our experience at the Cosmo was great in the beginning. I was able to book the appointment about 3 months in advance through Christina with no problem via e-mail (I really hate the phone).
We made it on time to the VIP check in desk for our wedding tour, only to find out that there was another wedding tour going on at the same time. I don't know if Christina is leaving the property or if we were just double-booked, but we did a walk through of the property with Ashley, who is apparently moving in to the position of weddings manager, but is still new to the property. I think I goofed when she was asking questions, because I think she was asking about our budget, and I thought she asked about guest count, which is definitely NOT the same number. Eek.
She confirmed that there is a chance of being bumped from a Wraparound Terrace, but couldn't guarantee how often that would occur because she was too new to the property.
I was really disappointed with the size of the Wraparound Terrace. It felt really, really tiny and furniture must stay where it is. I wouldn't want more than 15 people inside the suite (though the balcony itself could hold 20 easily), which means it was out for our wedding. I don't want to force people to stand on the balcony because it's the only room available (especially when seating is thin).
I found the balcony furniture looking pretty sad and worn down. They do have audio jacks in every room which I believe runs through the TV, though I can't remember if there was an iPod dock. I remember being very surprised how little room there was in the bathroom for makeup and thinking that I'd have no room to get ready.
We were on the east side of the property, which I strongly recommend asking for (strip side). We were on a wrap around suite on probably the 25th floor, so the glass on the balcony didn't have any polka dots on it.
Part 2 of Part 2: the wedding suite to follow.