Our videographer missed one of the speeches. It was a mistake, he thought he was recording but he wasn't.
I'm bothered by it, but there is really nothing we can do. I'm also annoyed that he didn't say anything about the missing speech until I asked about it.
He apologized, and even though he is not saying that it was to cover for his mistake, our contract called for a 30 minute feature and he's provided almost 90 minutes as a feature, he felt it was all too good to edit further. He's offered to incorporate video if any guests had a video of the speech, but nobody took their own video.
DH is really, really upset about the missing speech, and I know he wants to do something about it. I figured we wouldn't give the extra tip we had planned on giving upon receipt of the full video.
What would you do?