Hair Stylist DENIED me? Another bride booked her because she didn't answer me!

Re: Hair Stylist DENIED me? Another bride booked her because she didn't answer me!

• geebee908 member

  

  May 2016

  Knottie1450886525 said:

  Hey fellow knotties. Having a bit of a problem at the moment. I wanted to book this hairstylist near my reception. I contacted her on May 5th, and sent her back a list of questions I had. Days went by. I followed up with her yesterday and this morning she emailed back saying a bride just booked her.
  
  Now had she RESPONDED with my questions, I would've booked her. Ladies, what do I do with this? It's total B.S. if you ask me. Thinking of calling the BBB or something.

  There is the possibility that she was in communication with the other bride first and didn't want to spend time responding to your queries if she was going to be booked by someone else for the same date.
  

  Report24 Reply
• lnixon8 member

  

  May 2016

  What you do is hire someone else. Don't call BBB, don't trash her because someone booked before you, just move on.
  
  Would you call BBB on a venue because someone else picked a date and booked before you get engaged?

  
  
  

  Report12 Reply
• ShesSoCold mod

  

  May 2016

  Uhhh...what do you do? You calm down and call another stylist.

  
  

  Report4 Reply
• climbingsingle member

  

  May 2016

  What would you possibly report her for? You're being ridiculous. Chill out. 

  Report6 Reply
• crowsgirl15 member

  

  May 2016

  You book another hairstylist.
  
  I know you say you would have booked if she answered your questions, but you were not her customer yet. She had no idea whether or not you would book with her. She has a business, and of course she went with the first person who was ready to book (by your admission, you were not yet).
  
  This likely won't be the last time a vendor who was available when you first reached out is no longer available when you're ready to book. Reporting them to the BBB would be unwarranted and cruel.

  
  
  

  Report5 Reply
• OurWildKingdom member

  

  May 2016

  Read some other threads here and get some perspective, have a cupcake, and book another stylist.

  

  Report2 Reply
• kimmiinthemitten member

  

  May 2016

  She didn't deny you, someone else just booked her first.  I'd respond and thank her for the follow up and ask for names of other stylists she recommends.  
  

  
  

  Report16 Reply
• thisismynickname2 member

  

  May 2016

  kimmiinthemitten said:

  She didn't deny you, someone else just booked her first.  I'd respond and thank her for the follow up and ask for names of other stylists she recommends.  
  

  Definitely this. Sow the seeds of good karma, not bad. If you liked her enough to book her she'll be the best source of other reputable stylists. 

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  Report10 Reply
• madamerwin member

  

  May 2016

  Get over it. She probably was in contact with another bride before you, so she was waiting to see if the other bride booked her before wasting your time (and her own). I agree with PPs about asking the stylist for recommendations.
  
  And next time, if you don't get a response via email and are on a tight timeframe, call your prospective vendor to ask questions. Don't assume you will be able to book someone until you have sent them a deposit.
  
  And I am not sure you understand how the BBB works... Sure, you can file a (groundless) complaint, but then the BBB will just follow up with the business, and the business owner will explain what happened, and the BBB will drop the complaint. Because there is nothing to back it.
  
  Also, have a drink and a cupcake. If not getting your first pick at a stylist is your biggest problem in life, then I envy you.

  

  Report4 Reply
• Heffalump member

  

  May 2016

  Really?  You would report someone to the BBB because someone else booked them first? 
  
  
  
  

  �

  Report4 Reply
• glasgowtolondon member

  

  May 2016

  This might be the most gaga complaint I've ever read on TK. Well done.

               

  Report2 Reply
• InLoveInQueens member

  

  May 2016

  Knottie1450886525 said:

  Hey fellow knotties. Having a bit of a problem at the moment. I wanted to book this hairstylist near my reception. I contacted her on May 5th, and sent her back a list of questions I had. Days went by. I followed up with her yesterday and this morning she emailed back saying a bride just booked her.
  
  Now had she RESPONDED with my questions, I would've booked her. Ladies, what do I do with this? It's total B.S. if you ask me. Thinking of calling the BBB or something.

  I'm sorry, this is hilarious. What, pray tell, do you think the BBB will do for you? No one denied you, like PPs have said, most likely the stylist was talking with the other client first and didn't want to waste your time before knowing if she was booked or not.
  
  You know what you should do with this? Get over yourself, have a glass of wine, take a bath, masturbate, go for a run, and say "thanks, do you have anyone you'd recommend in the area?" and don't be a brat.

  Report4 Reply
• InLoveInQueens member

  

  May 2016 edited May 2016

  Edit double post sorry

  Report0 Reply
• thisismynickname2 member

  

  May 2016

  InLoveInQueens said:

  Knottie1450886525 said:

  Hey fellow knotties. Having a bit of a problem at the moment. I wanted to book this hairstylist near my reception. I contacted her on May 5th, and sent her back a list of questions I had. Days went by. I followed up with her yesterday and this morning she emailed back saying a bride just booked her.
  
  Now had she RESPONDED with my questions, I would've booked her. Ladies, what do I do with this? It's total B.S. if you ask me. Thinking of calling the BBB or something.

  I'm sorry, this is hilarious. What, pray tell, do you think the BBB will do for you? No one denied you, like PPs have said, most likely the stylist was talking with the other client first and didn't want to waste your time before knowing if she was booked or not.
  
  You know what you should do with this? Get over yourself, have a glass of wine, take a bath, masturbate, go for a run, and say "thanks, do you have anyone you'd recommend in the area?" and don't be a brat.

  To the bolded, this is a really good point. The BBB is a watchdog. Responding to complaints is a huge pain in the rear. Is a stylist going to say, "Oh, gee, maybe I should take that bride because she thinks I wronged her?" Nope. And if she did, well, if it were me, I'd do a bad job out of spite. So allow me to repeat myself- you want good karma!
  This goes for anything in working with customer service- you catch more bees with honey. Save the watchdogs for real issues. 

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• OurWildKingdom member

  

  May 2016 edited May 2016

  Even if you did have grounds to report her, reporting someone to the BBB accomplishes nothing. Three years ago, I reported a mechanic who sabotaged my car (poked a hole in a hose so that it leaked coolant and my car overheated) when I told him thanks for his time, but I'm getting a second opinion. This repair shop was notorious for overcharging and trying to sabotage cars, but guess what? Nothing happened. I didn't even get reimbursed for the ruined hose, even after I told my brother, who was a service adviser at a large dealership at the time.
  
  Like others have said, thank her for her time and ask for recommendations. Spread good karma.

  

  Report1 Reply
• charlotte989875 member

  

  May 2016

  I'd have a glass of wine and start researching new stylists. 

  Report0 Reply
• ernursej member

  

  May 2016

  I can appreciate that you are frustrated and feel wronged. You can feel anything you would like, but acting on those feelings isn't right. I really like the suggestion of asking her for a stylist recommendation as you like x/y/z about the work she does and would like someone who does similar work.

  It is easy to get caught up in the crazy that is planning a wedding. Hopefully, this will be the only blip on the radar and you will find a great stylist that you are happy with.

  Report2 Reply
• downtondiva member

  

  May 2016

  Hire another stylist and get on with your life.

  
  

  Report0 Reply
• jacques27 member

  

  May 2016 edited May 2016

  You seem prone to over exaggeration.  You say days went by like she ignored you for weeks. You contacted her on a Thursday (the fifth), she probably worked Friday and Saturday (and possibly Sunday) because most stylists work the weekends and are busy with their hands and not sitting at a computer anxiously awaiting your email.  Sunday was a holiday if you are in the United States and she was probably spending it with her family. And then you followed up with her on the ninth (Monday, since you wrote this on the tenth).  Four days is perfectly reasonable and surely you must realize that if you have her email address, surely lots of other people do to and were probably in the process of booking her services.  Chill, have a drink, and realize you aren't alone on this big planet and not everyone exists to be at your beck and call.  She didn't wrong you - she conducted business in what seems to be a perfectly reasonable manner.  Go find another stylist.

  Report10 Reply
• bleve0821 member

  

  May 2016 edited May 2016

  While I firmly believe that PP have nailed this spot on, and though I do appreciate that you are frustrated and disappointed, this is all I can think right now...
  
  

  
  

  "And when they use our atoms to make new lives, they won’t just be able to take one, they’ll have to take two, one of you and one of me..."
  

  --Philip Pullman

  
  

  Report7 Reply
• banana468 member

  

  May 2016

  Knottie1450886525 said:

  Hey fellow knotties. Having a bit of a problem at the moment. I wanted to book this hairstylist near my reception. I contacted her on May 5th, and sent her back a list of questions I had. Days went by. I followed up with her yesterday and this morning she emailed back saying a bride just booked her.
  
  Now had she RESPONDED with my questions, I would've booked her. Ladies, what do I do with this? It's total B.S. if you ask me. Thinking of calling the BBB or something.

  Take a walk.   Have a cocktail.   And FFS call another stylist with your questions.
  
  As PPs said telling the BBB that you're filing a complaint makes no sense and you'd probably spend more time just finding out you have no ground. 

  Report0 Reply
• julieanne912 member

  

  May 2016 edited May 2016

  **Removed for TOU violation**

  Married 9.12.15

  
  

  Report3 Reply
• zitiqueen member

  

  May 2016

  I love when people threaten to report or suggest reporting businesses to the BBB. It's like they think there's a Better Business Bureau police force that's going to bust down the door and arrest the business owner for shady business practices.
  
  Reality check -- reporting to the BBB is an absolute waste of your time. It will accomplish nothing. 

  Report6 Reply
• OliveOilsMom member

  

  May 2016

  The first photographer I interviewed booked with someone else because they paid his deposit first.  So I just booked a different one.  And to be honest, I'm so glad I did!  I got way better pictures than I ever could have imagined!

  

  Report1 Reply
• spockforprez member

  

  May 2016

  zitiqueen said:

  I love when people threaten to report or suggest reporting businesses to the BBB. It's like they think there's a Better Business Bureau police force that's going to bust down the door and arrest the business owner for shady business practices.
  
  Reality check -- reporting to the BBB is an absolute waste of your time. It will accomplish nothing. 

  In some cases when there is a specific damage (or perceived "damage") that can be easily/cheaply remedied, you can get a result from the BBB. I used to work for a bank and our executive office handled BBB complaints. People would complain about, for example, derogatory payment history being reported to the credit bureau. The executive office would respond by confirming that the history was correct due to nonreceipt of payment, but then would fix it anyway as a courtesy. Things like that. You can see it all play out on the complaints page, the original complaint and the company's response are written out. Then the BBB makes a judgment on how the company handled it - that may or may not factor into the meaningless "grade" or "score" the company gets.
  
  However, I completely agree that just saying, "This business is shady!" or "This should be illegal, you should investigate!" will net no result. At best, the BBB passes on the complaints to the company. Some companies look at them and some don't. 

  
  

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