Knottie Tech Help

I keep getting automatically logged out on desktop

Jen4948Jen4948 Houston
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Mobile seems to be okay though.


Re: I keep getting automatically logged out on desktop

  • Me too! I have to log in 3 or 4 times just to see my notifications.
  • kimmiinthemittenkimmiinthemitten Detroit, MI
    2500 Comments 500 Love Its Second Anniversary 5 Answers
    member
    All week it has been working like a charm for me and today I had to hop on my cell phone to post this because I keep getting out of it on my laptop. 

    Also whatever gray error box pops up, it does so behind the box for the forums so I can't read what it says. 
    image
  • KnotRileyKnotRiley New York, NY
    Moderator 1000 Comments 500 Love Its Third Anniversary
    admin
    We've been noticing these issues as well, it's an odd bug (at least from my end) because it doesn't happen every time. @KnotHolly was able to get a video of it happening on her computer, so we've sent that over to tech to look into.

    I'll keep you posted with any updates!
  • Jen4948Jen4948 Houston
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    member
  • I was wondering this too and also it logs me out when I post a reply then I have to log back in and sometimes I lose what I type.  I'm on a desktop. Glad to know it's not just me and it will be worked on in the next update.
    MairePoppy
  • Jen4948Jen4948 Houston
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    member
    The problem's gotten worse. Every time I go to a different thread or folder, I get automatically logged out.
    MairePoppy
  • MairePoppyMairePoppy Connecticut
    Moderator Eighth Anniversary 5000 Comments 500 Love Its
    mod
    edited July 2016
    Me too, Jen4948.  I'm getting logged out. Even when I'm signed in and can see my inbox, I'm randomly prompted to sign in. I've cleared my cache to no avail.

    Randomly, TK pop up ads block the response box as I'm typing a response. It's very annoying.

    There is a lag after I 'post reply.' If I hit it again, I end up with duplicate posts. 

    TK is not fun right now.
                
  • Jen4948Jen4948 Houston
    10000 Comments Fifth Anniversary 500 Love Its 25 Answers
    member
    Me too, Jen4948.  I'm getting logged out. Even when I'm signed in and can see my inbox, I'm randomly prompted to sign in. I've cleared my cache to no avail.

    Randomly, TK pop up ads block the response box as I'm typing a response. It's very annoying.

    There is a lag after I 'post reply.' If I hit it again, I end up with duplicate posts. 

    TK is not fun right now.
    Seems like TK could use an overhaul. 
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