Hi Sales Manager,
I hope you are doing well.
I have been dreading writing this email. I have been trying very hard to be positive about the changes to VENUE but now that we are almost 60 days out from our wedding it is impossible to hold back my feelings.
Since last spring when you showed us the artist rendering, I have been worried about the changes to VENUE. I didn’t want to be difficult but after seeing the changes in person, and realizing that we would need to change our original vision for our wedding and realizing all of the added costs associated with this I felt this is something I had to bring up with you because FI and I are very unhappy.
When we booked the venue early last year we knew there would be renovations made, but we were promised that the changes would enhance the beauty of the property and not destroy the charm and intimate feeling of the space. Had we been told that the renovations would make the VENUE look and feel less like an intimate vineyard, we wouldn’t have booked the space.
FI and I are paying for the entire wedding ourselves, and we booked VENUE because of the charm, but more specifically we didn’t felt that we would need to spend a lot on rentals, decorations, and floral arrangements because of the natural beauty of the property. Now because of the renovations all of that has changed. We cut the gold chargers and late night snacks we had originally planned for because we knew the cost would need to be redirected to floral arrangements for the ceremony since we would no longer have the vineyard as our background.
In the last 2-3 months, I'm having to re plan and vision my wedding, which is very stressful, and not within the original budget FI and I set. In talking with our vendors, to keep somewhat of an intimate feel, I am considering having our ceremony in the barrel room. This will come at a higher cost to us because this means additional floral arrangements, lighting, candles, etc. In having the ceremony in the barrel room I would like to have the reception on the lawn. Again, this comes at an added cost to us; renting market place lights, outdoor heaters, etc. We may even have to have the DJ have a second set up for speeches and dinner music would still like to have dancing in the barrel room, but since dinner would be outside, there would be no seating and we would need to rent lounge furniture. FI and I are requesting that we be comped for most of these change, as the venue for our wedding is nowhere near the same venue we booked last year.
It is so frustrating to feel this way just a few months from our wedding especially because the changes made to the property are way more drastic than the proposed changes that were explained to us when we signed the contract.
You have mentioned previously that a lot of couples have been upset and disappointed with the changes so I feel we are not alone in this. Please let me know what can be done so that we can review our options and move forward.
Just for reference below are the before and after
ceremony site before renovations
New ceremony site... the lawn is sloped.
the front of the building
the new view from outside the building