NOW, I started making a fuss. Hospital administration was very concerned and there was a path of VIP administrators in and out of my room all day. I think the nurses were all terrified of me, and I may have gotten someone fired. After that, I turned back into a sweet old lady, and had no problems.
I really hope that your future experiences are better but I hope that someone wasn't fired. I find that most patient/staff upsets happen with unmet expectations and communication issues. I really hope that it was a learning opportunity on both sides.
I really like your perspective on this blog, but sometimes the stuff that you write really irritates me. My expressing this is no way = me not feeling like you should have received top notch care or having compassion for your situation.
Please especially don't try to get the nurses in trouble for what sounds like a surgeon not writing an order. So much gets taken out on them already.
Oh, I didn't! My problem with the nurses was that nobody had any idea what to do when the ON-Q went dead in the middle of the night, and nobody knew where the key was. I complained to administration that they had not trained the nurses properly, and that they had no procedure to remedy the situation. Also that no one was responsible for maintaining the ON-Q batteries. This is an ADMINISTRATION issue. After the nurses all saw the parade going back and forth from my room, they got nervous. One administrator, in particular, had a reputation for shit flying. (Nurses told me this.) "This almost never happens!" is not a good thing to say to the patient who is experiencing it. One thing I did notice was that many of the nurses were temporary traveling health providers who had not been there for very long. Most of them were very good. A few were not.
Shit rolls downhill. Hopefully things were resolved with a training plan and not someone being fired. Fingers crossed that this was a one time issue.
Thank you, @SP29 . My reports are not encouraging. The cancer has mutated into a form that is not very treatable. This is what cancer eventually does. Not many options left. I plan to enjoy the life that God has decided I will live. I am planning to pay for daughter and family to come visit in October. Life is good.
Re: F BOMB - update
Shit rolls downhill. Hopefully things were resolved with a training plan and not someone being fired. Fingers crossed that this was a one time issue.